Cineworld Group Plc Employee Reviews

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A great and fun job
Team Leader (Current Employee) –  Gloucestershire4 November 2017
After been with this company for over 5years I can say it has been a great working career.
The staff are happy and the benefits are great.
As every job does it has its ups and downs but always looking in ways to improve for both staff and customers.
Pros
Free films, discount in and out the company
Cons
Can get busy fast
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Good Team to work for
Team Member (Former Employee) –  Shrewsbury, Shropshire26 October 2017
I enjoyed every minute of working for them, they help you, support you and its always a highlight when you help a customer out. would highley reccomend
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Nothing but a red shirt to head office but great regional teams
Health and Safety Rep/Projector Technician (Former Employee) –  Middlesbrough16 October 2017
Enjoyed the work, colleagues and regional management but head office couldn't have been more awful. Even when going above and beyond more was always expected and never appreciated, they were rude and uncaring about the staff.
Pros
Free Films!
Cons
Awful Management
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Enjoyable but stressful
Operations Manager (Former Employee) –  Swindon, Wiltshire11 October 2017
If you love the cinema then it makes working there a lot more enjoyable.
Great place for learning new skills and also learning a wide variety of skills.
Typically a young demographic of Team Members which has its ups and downs, but mainly they make it a fun place to work.

Work/life balance is almost non-existent - lots of late shifts working until midnight or the early hours of the morning (and lots of extra hours worked unpaid as well).
Can be incredibly stressful and a LOT is expected of you as a manager which can seem overwhelming and unfair a lot of the time. Can easily feel under-appreciated.
Pros
Free films, concessions discount, good number of holiday days
Cons
Long hours, extra hours, work/life balance, stress, expectations
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Okay for young people
Cinema Host (Former Employee) –  London, Greater London1 October 2017
If you are a young person looking to get into work this is a good place to be. You get to work earn money and have fun. The pay isn't all that but for a young person it's good
Pros
Free films
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Great working with films
Operations Manager (Current Employee) –  Llandudno Junction, Gwynedd1 October 2017
Learned a lot about different aspects of the business, how to injest films.
Hardest part of the job was not seeing much sun light.

Most enjoyable was when there was a big movie release like Harry potter or Star Wars and hundreds of customers would arrive dressed up and really excited o watch a film they have waited for years to release.Meeting hard core film fans and family's introducing their children to the cinema for the first time was also lovely to be a part of their experience. The atmosphere and the rush when it was busy was absolutely great. Loved working under pressure when it was busy.
Pros
Free Films
Cons
Not much sun light
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Was good
Team Member (Former Employee) –  Milton Keynes, Buckinghamshire26 September 2017
Use to love working here. Over time all good managers and supervisors left and replaced then it went downhill, you only progressed if they liked you if not then they would treat you like rubbish. I miss the old days and now it's all favouritism, so glad I left after 4 years and now in a place where they treat you like a person.
Pros
None
Cons
Favouritism, no social life, under appreciated
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Terrible place to work
Barista (Former Employee) –  Crawley, West Sussex22 September 2017
The management couldn't care less bout what happens as long as they get paid and don't lose their jobs, i worked there for 2 years and it got progressively worse, i wouldn't recommend working there unless you enjoy getting treated like dirt and getting less hours than advertised and also working with a management team that wont lift a finger to help you.
Pros
free tickets
Cons
everything
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good place to work
Team Member (Current Employee) –  Ashton-Under-Lyne, Greater Manchester3 August 2017
great for students, flexible and fair management, great staff, good benefits, good opportunities for progression, hours always avaliable, technical issues, unsavory customers higher than other places, great training, grubby work.
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Great place for work
Team Member (Current Employee) –  Northampton, Northamptonshire3 July 2017
Great management and plenty of opportunities to progress.
ideal for students of people looking for short term jobs.
All work as a team and a relaxed environment to work in. Does have busy periods but get through them.
Pros
Free films
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great place to work
Cinema Assistant (Current Employee) –  Crawley7 June 2017
applied for this job and It was better than I expected and everyone ws helpful and nice, the mangers are helpful and can sort any problems you have out .
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Work
Supervisor (Former Employee) –  Enfield, Greater London25 May 2017
Cineworld has got better within the years I have been working. They have worked really hard on developing customer experience and quality of service. They provide great training in order to fit the role.
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Sheffield is great
Team Member - Full Time (Current Employee) –  Sheffield, South Yorkshire10 May 2017
I worked at Sheffield cineworld before, and left and came back. The job is not hard, management are friendly and fun, and staff all are fun to work with. I will never leave this job, sure, the pay isnt the bees knees, but the easiness of the job makes it worth it, days go by fast as the business level is fast paced. The hardest part of the job is that most of the time, you do not have time to take a breath between serving customers, its the busiest cinema in the area for a reason. The most enjoyable part of working here is that if you do your job, it is recognized with cinehero treat checks for free snacks and tickets (In addition to cinepass which you get after 3 months and works just like the Unlimited card only with 45% discount on all concessions and snacks in the cinema even at the bar).
Pros
Free Movies for 2, 45% off concessions, Bonuses from time to time.
Cons
Zero hour job, so if no good films come out any given week, there will be less hours scheduled.
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Don't say you weren't warned!
Team Member - Part Time (Former Employee) –  Wakefield, West Yorkshire5 May 2017
This job is a zero hour contract so avoid if you need full time work as your hours depend on what films are out and if the schools are on holiday! Hours vary from 8 to 48 and hours are not shared equally a oust staff. As for the 28 days holiday a year this goes on how many hours you have worked over the previous 12 weeks so your may only be paid an hour for some of those days! Your rota will say you have 20 hours that week but you have to deduct your breaks from that as you don't get paid for any breaks. Your rota is prepared weekly with sometimes as short a notice as 1 or 2 days. Be prepared to take 10 minutes of verbal abuse from a customer only for the manager to come out and completely undermine you in front of the customer and give them free tickets on top. You will be expected to clean up all manner of bodily fluids with just gloves and paper towel. There are way to many lazy staff so be prepared to pick up their slack!
Pros
Free films
Cons
Hours vary each week
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Depressing place to work.
Team Member (Former Employee) –  Milton Keynes, Buckinghamshire29 April 2017
When starting working for Cineworld I was really excited and happy. At first it seemed so weird how all work colleagues talk bad staff about the job, supervisors and managers. I tried not to pay attention to that but later on I started to realise that they're right.
No respect from the management. Managers constantly belittle you. Working there for half a year i completely lost self confidence, self esteem and felt depressed and worthless every time going to work. I'm glad I'm out of there and I got a job now where I'm appreciated and respected.
Pros
Free movies
Cons
Terrible shift patterns
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Brilliant place to work
Team Member (Current Employee) –  Kingston upon Hull, East Riding of Yorkshire24 April 2017
Staff are all friendly and everybody gets on well. There are great staff days out and managers always make the staff feel appreciated for the work they do. During the quiet times it can be a little dull as there aren't many jobs to do but the job is very easy and it's a good pay. However it isn't good if you needed a full time job as there aren't many hours available on the rota but extra shifts do often become up for grabs.
Pros
Free tickets
Cons
Not enough shifts available
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A good work place for students and young adults.
Supervisor/Assistant Manager (Current Employee) –  London, Greater London31 March 2017
Very flexible work environment. Ideal for Students and film lovers alike. Howevet The most corporate of the cinema chains, which may put people off. Potentially for working late nights and early mornings so not ideal depending on your relationship/family status. Pay is good for what you do and the benefits are always there. However there is a definite pecking order when it comes to building priority.
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Do not work here, particularly if you're a student
Team Member (Former Employee) –  Glasgow City Centre, Glasgow14 March 2017
Awful company, cares so little about its staff and health and safety!
Don't care about giving you late shifts and then early shifts the next day, pay isnt great for the stress of the job as its always understaffed cause they dont put enough staff on for busy periods. Free films and that arent even worth it. Some managers are completely incompetent and speak down to you like you're a piece of dirt, even if you have far better people skills and aspirations than them... Also you have to be available pretty much 24/7... well some staff members do, others get away with having a particular available but for the most part you cant have hobbies or anything outside of work, they dont care
Pros
Free films
Cons
Long hours, low pay, high stress for what it is, incompetent managers
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Sexually assaulted by management
Sales Assistant (Former Employee) –  Wood Green, Greater London5 March 2017
Isolated..lots of gossip ..terrible hours finish at 2:30am...0 hours contract...staff members...security management and supervisors hitting on you...bullying
Pros
Free tickets
Cons
Bad environment
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Overall terrible job
Team Member (Current Employee) –  West Sussex15 February 2017
So many want to leave and hate the job, you get treated like s*** unless you fit there, full of backstabbery and not worth working, also have a huge issue with underpaying staff.

Normal day would be fine all depends whos working the shift.
Pros
Meet and make some decent friend/ some good staff
Cons
Underpayment, bad hours, careless staff, stressful
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Overall rating

2.7
Based on 39 reviews
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Ratings by category

Work/Life Balance
2.6
Salary/Benefits
2.7
Job Security/Advancement
2.3
Management
2.5
Culture
2.8