Assitant vice president (Current Employee) – Dublin – 18 July 2017
Citi are great advocators of a good work life balance. Working from home is becoming more common and having to commute a good distance every day the team are so accommodating with flexible start and finish times. good place to work and great pay. you will be looked after in this company. red tape can be overwhelming but you get used to the process of a large multinational company.
good work life balance - time in lieu for additional hours worked at discretion of manager
politics - red tape - everything takes ages to get approval once going to higher management.
Director Investor Services (Former Employee) – Dublin – 9 October 2017
Great place to work and in a wonderful environment, role was regional and the travel was an excellent component as opened lots of opportunities. Exposure to a lot of diverse international institutions across EMEA and worked with some fantastic people both inside and outside of Citi
Customer Service Analyst (Former Employee) – Dublin – 22 April 2017
I enjoyed working in Citi and would work for them again if work balance could be improved. Citi works hard to promote and encourage diversity within the organisation and I believe this contributes to creating a positive atmosphere at work. Workload distribution is poorly managed which led to questionable promotion and high turn over of staff. Feedback provided by management on job application are not always truthful which also increase discontent. The hardest part of the job for me was to see good employees losing their motivation because of poor management decision. The most enjoyable part of the job was the opportunity to collaborate with my colleagues.
Assistant Vice President (Current Employee) – Dublin – 3 February 2017
The people at Citi are very friendly and are always very helpful. Citi is a challenging place to work and demands results. Citi is an excellent place to develop and learn new skills across multiple financial products. Citi also offers the opportunity to work in multiple locations around the world.
Checking KYC records providing rejection reason and keeping updated the rejection rate for Team's Case Managers . Handling projects respecting opening date and completing deadline Providing Team figures on a daily basis, giving advice to the Case Managers to get their targets Participating to global call to put in place project's strategies
Citi is a huge company and has a very structured and focussed work environment. Teams are composed of people who can do their job and professionalism and dedication are expected. They reward those able to perform and teamwork and ability are recognised.
While individual jobs tend to be focussed on very specific tasks, there is mobility between jobs for those who wish. They have excellent focus on employee satisfaction with generally good communication between different teams and up and down the management tree.
I worked here for 5 months and it was pure misery My manager was a bully, she lacked people's skills and gave no support to beginners Long hours and taking full breaks was frowned upon Morale was low and staff were overworked
Relationship officer (Former Employee) – asia square tower – 3 October 2016
- Ensure for achieving sales targets every month - Build customer loyalty through excellent customer service - To do sales through phone ( Call center environment) - Ensure queries are followed up promptly and effectively - To promote & sell loads, funds transter facilities and service by making outbound calls - Generate interest and maintain relationship with existing or new customer
Customer Service Representative (Current Employee) – Dublin – 12 July 2016
In the morning i logged in my personal pc. Handling the calls, answered general emails,ecc. I learned to be confidential with the clients ( pensioners Worldwide) My co- workers were from every place because we were multicultural Company. The hardest part it was when i couldn't in that minute, resolved the case in quick time, for example, the operative system didn't work in right way. The most Enjoyable prt when i helped the pensioners and gave them a good news about their payments!!.
Project Manager (Current Employee) – Dublin – 13 June 2016
It is deffinitely a challenging company to work for. If you can put up with senseless politics, egos, lack of training and lack of decision makers- go for it. On the positive note the canteen staff is lovely and the location is good.
Long hours, lack of recognition, lack of decision makers, messy documentation, no training