Wouldn't trust them to care for my dog. Deceptively pleasant appearance
Cook (Former Employee) – Henrietta – 17 November 2014
Appearances are very important to this company because until you live/work their, you may not pick up on the poor care, high turn-over, and horrible overall management from top to bottom. The only positives to working there is learning how to interact with different people of all ethnicity's and the wisdom shared by residents. The food is horrible, aides are constantly understaffed and mandated to work or face losing their job, policies broken, and administration could not care less. It's a "revolving door" company. Almost as soon as the aides are trained, they either leave or are fired and new ones come in. Every two-four weeks there are 5+ new aides to replace the others. I learned to figure out for sure what kind of company you are going to be working for before wasting your time with them. My co-workers could be fun to work with but I found out the hard way that however your supervisor feels about you, is the way they will begin to feel about you. The hardest part is removing all the knives from your back when you leave after a long shift. Also being short staffed all the time and dealing with mandated aides for the same reason because they are often disgruntled and feel it's your obligation to better their night. Another hard part is when you leave, hoping the residents will survive the atrocious care overlooked by administration. The most enjoyable part is getting to know the residents and their families, providing them with quality care at least while you are on shift. They are often very thankful to have someone who cares and will brighten their day around.
One free meal and caring for the residents
Frozen/canned prepared food, poor care, high staff turnover, management, healthcare, broken policies, ...