Abtran
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Abtran Employee Reviews

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5.0
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Great Vibes in Sligo Office
From the first call I received from the company to present day (few months in) I cannot recommend the company highly enough. They give you every opportunity to succeed and build a career here which I have not seen before. The vibes in the office are very positive and everyone gets on. There is a lot of fun to be had here from nights out to pizza days and decorating your pod for things like xmas and Halloween.
I feel people are approachable here and will help you if you ask and extra support is available if needed.

A great company for Sligo and much needed in the area.
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1.0
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Avoid at all costs.
If you value your mental health do not work for this company.Terrible pay and terrible work conditions .Just ask anyone who worked for them.

During this recent pandemic they have been forcing there staff into crowded offices sending pointless corona update emails. While the higher ups have been working from home safe and sound.
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3.0
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Good Work Culture yet Slow Progression
Interview easy.
Training on-site.

People courteous and nice.

Open Door policy from CEO to the Cleaner.

Favouritism is ripe thus progression slow.

Salary is low yet above minimum wage.

Free Fruit, coffee and tea.
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2.0
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Boring and stressful
If you like asking people who have no money to pay for products you don't believe in, then this might be the job for you! I hated the job! Sitting down all day, talking bulls**t to people. Very limited time off the seat, everything is timed! High turnover of staff! The training was good to be fair but other than that, terrible place to work.. unless you love sitting down listening to problems
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1.0
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Horrible place to work!
On of the worst places to work! School like environment- team leaders pick favourites and can be very disrespectful towards people’s private lives! You only 7 minutes “away from desk” for the entire day. Destroyed my mental health !! Don’t work here
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1.0
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Toxic work environment
Started off great with high expectations and managers giving high hopes to those starting. Awful workplace, people in higher roles have no respect for those below them. Has a secondary school-like environment where favouritism and popularity overrides hard-work and dedication to the job. Rules change day by day & are different from one desk to another, worst job I've had to date and no regard for employee wellbeing.
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1.0
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Quality of training disgraceful
I didn't mind LPT, I then moved to irish life. 2 weeks training but actual time was roughly 4 days. Compared to other Health services were 2 months is required this is abysmal. No help whatsoever on tge floor. It feels that you are an annoyance when asking for help. If you don't have any anger issues you will once working for tgis disgrace of a company
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1.0
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Absolutely horrendous HR staff they don't care what is going on in your personal life as long as u don't miss time ..ur not a team player your told
Stay away if u don't want stress in your life ...7 mins away from your desk for the whole day ...join the army it would be less strict ..u could have a family member sick or you could be very sick they don't care..thrown into calls no time to finish your previous notes.....your work colleagues are great HR...is useless
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1.0
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Brutal.
Poorly run. No time for staff who put in good work for very little money. Inundated with calls all day long the only breaks being lunch and a poxy 7 mins away from your desk which is monitored. STAY AWAY
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3.0
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Great employees, Awful pay
The people you meet in abtran are ones who will stay in your life. They hire some of the best people however as the salary isn’t great it’s hard to retain tenured staff. If you last more than 12 months in the job it’s almost like an accomplishment!!
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4.0
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I’ve enjoyed my time working at abtran
Abtran has a very friendly work environment but it’s not the field of work I’m aiming towards, I do still enjoy working there but I would like to broaden my CV
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5.0
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Fantastic Company
This company allows you to progress up the ranks in a short period of time, with very little requirements.
Recruitment process was fantastic. There is a family culture within the firm, all help is there when you need it.

I really see a strong future here.
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4.0
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Ambiente lavorativo stimolante ma molto competitivo
A Dublino Abtran è uno dei maggiori providers di call centres per enti pubblici e grandi aziende. Lo stipendio è buono considerando che è il triplo di uno stipendio italiano, ma lavoro è stressante e competitivo. Si è sempre sotto esame, ma i team leaders e supervisors sono molto preparati e collaborativi. Non ci sono grandi prospettive di carriera
Pros
Ambiente internazionale e personale competente
Cons
Troppo stress e poche prospettive di fare carriera
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1.0
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Working in Abtran has been the most depressing part of my life. Have been excluded. And there is a witch hunt on the Irish life health account.
You are better off on Job seekers benefit. The place is like a escape from Sobibor. Stay away for the sake of your sanity. Colleagues that have been working longer on the job are excluded and not appreciated. Even the Team leaders are escaping.
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2.0
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People make the place
Need to reward tenure and do more to keep tenure. THey need to improve turnover by paying more for targets hit etc. They also need to offer more progression to tenured agents.
Pros
Flexible work hours
Cons
Very bad pay
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2.0
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Great colleagues. Team Leaders do their best for the staff but morale is very low.
Colleagues are fun and good to work with for the most part. The company and senior management talk a lot of employee engagement but do not live up to the hype they create.

Recently introduced a performance related anual pay rise but set the targets so high most people are lucky to get a 1 or 2 per cent pay rise if anything at all.


Constant turn over of new staff and low morale.


Oh! and the inadequate air conditioning can make it a very uncomfortable environment.
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3.0
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Nice Team Leaders and management
Nice collegues, smart environment, nice team leaders.
Low salary, low career expectation.
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3.0
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Not a long term company
Working here is good only for someone with no previous experience just to get some and move on. Pay is a disgrace for the amount of knowledge hard work and expectations, micromanaging stats. Hard to get the vacation you need. It's never guaranteed until the last moment. Absence policy gets you warning if absent more than 4 times in 6 months. Do if you get sick often you won't last long
Irish people are favoured over non Irish especially because of participation of Irish culture. Initial training is not good,stress and hassle until one learns how to actually do his job. People constantly come and go, including team leaders. Nobody is properly competent at any time for this reason
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5.0
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Ample Opportunities / Wonderful People
Abtran has given me never-ending opportunities to progress in both a professional and personal way.

Abtran's people are what makes it such a special place to work!
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4.0
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All throughout good job good people and great management
I was quite happy with my time and experience at abtran i learned a lot about sales and communication and about people skills as well as meeting new people and all together it was a great experience
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2.0
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Ok if it's your first job but nothing more
If you really need any job fast then you could get it at Abtran. They are collaborating with different companies so your situation will depend on what account will you get. Longterm it is not a good company to work for, but you can learn something if it's your first job and you have no experience. I'm thankful for my Abtran experience because after that I felt more prepared to apply for better positions. But if you have other options then you can skip this one.
Pros
management was ok
Cons
Low money, no benefits, no job culture
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