Abtran Employee Reviews
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Abtran is a great place to work especially to gain experience, wages need to be increased and a proper system for advancement needs to be put in place as these are the main reason staff turnover is so high.
Pros
Great people working there for the most part
Cons
Poor pay for work done
All false promises, horrible place to work, lack of communication, too many chiefs and nobody has a clue what anyone is supposed to be at. Not able to get any days off in over 6 months. Do not recommend anyone to work here.
Pros
None
Cons
All false promises
Relaxed working environment. Experience depends on your direct manager. Work is interesting and you can move around. Bonus's and overtime available on some teams
Pros
Easy work, relaxed environment
Cons
No chance of progression
Horrible work environment with Team Leaders and more senior management untrained for their roles who relished issuing disciplinaries to employees. Insufficient time for toilet breaks. Team Leaders described coronavirus as a bad flu and totally unprofessional with very little people skills. Stressful place with management sacking staff for ridiculous reasons and in public.
Pros
None
Cons
Much too many to mention.
Avoid this job.
Higher management look down on employees with a high degree of pretentiousness.
Little opportunities.
One rule for some employees and different for another.
Pros
None
Cons
Too many to describe.
Having worked here for almost 2 years I can firmly say it has been the worst experience of my life. They pay no attention to any personal troubles you may have which may effect your work. They only concentrate on how much s**t they can pile onto you without proper training and then criticize you when you can't do it properly. Stressful, terrible money and no incentives.
Pros
None
Cons
Pay, training, management, atmosphere
Wouldn’t recommend, worst place I’ve ever worked! It’s such a stressful job, you are given no support or help, and you are definitely not paid half enough for the amount you have to do and the stuff you have to deal with!!
Pros
None?
Cons
Everything??
A typical day at work in Abtran consisted of helping customers understand their electricity and gas usage. What I believe I learnt at the job, was being able to communicate impeccably with any and every kind of customer - age, ethnicity, cultural backgrounds, different accents. The workplace had a good management with quite a lot of support for beginners. The workplace culture required a strict adherence to timelines. The hardest part of the job was dealing with difficult customers who did not understand GDPR and loved to yell on the call. The most enjoyable part of the job, was the ability to interact with the most diverse assortment of people, every single day.
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I really enjoyed working with Abtran.
Everyone was friendly and happy to help.
The pay is reasonable for the work done.
The account I worked on was very quiet (roughly 10 calls a day).
Pros
Everyone is friendly, good facilities
Cons
Was unable to take any annual leave within 6 months
I worked on an account in role which had a huge amount of responsibility, with no formal training. If a mistake was made I was directly responsible and it was noted on my record, meaning I would not get the 10cent per hour pay rise the following year. Pay was minimum wage. Management have no idea how to handle conflict or resolve problems. However they did allow flexibility with hours which was a huge plus. However just before I left this was stopped and all staff had to work standard shifts with no flexibility.
They pay minimum wage, there is no health insurance and no benefits. Don't expect a raise, you will never get it. The job itself is pretty stressful, and yet also boring and meaningless and the training for it is subpar. There is also little opportunity for advancement. Unless you are extremely desperate, do yourself a favor and skip this one.
My experience should be enough to scare away any sensible sane person unless you're absolutely desperate. This company will drain the life out of you, pay as little as possible, demand you work flat out for 8 hours a day and give as little support as possible.
I have worked in abtran for a number of years across numerous sites and project, I started off as an agent and have since risen through and Progressed in my role. Abtran allows you the ability to grow and enables you to map out your career path in a way that suits you it is a people oriented business with numerous relaxed sports and social groups. I recommend Abtran to all people looking for a diverse experience or a new career
If you value your mental health do not work for this company.Terrible pay and terrible work conditions .Just ask anyone who worked for them.
During this recent pandemic they have been forcing there staff into crowded offices sending pointless corona update emails. While the higher ups have been working from home safe and sound.
Interview easy.
Training on-site.
People courteous and nice.
Open Door policy from CEO to the Cleaner.
Favouritism is ripe thus progression slow.
Salary is low yet above minimum wage.
Free Fruit, coffee and tea.
If you like asking people who have no money to pay for products you don't believe in, then this might be the job for you! I hated the job! Sitting down all day, talking bulls**t to people. Very limited time off the seat, everything is timed! High turnover of staff! The training was good to be fair but other than that, terrible place to work.. unless you love sitting down listening to problems
Started off great with high expectations and managers giving high hopes to those starting. Awful workplace, people in higher roles have no respect for those below them. Has a secondary school-like environment where favouritism and popularity overrides hard-work and dedication to the job. Rules change day by day & are different from one desk to another, worst job I've had to date and no regard for employee wellbeing.
I didn't mind LPT, I then moved to irish life. 2 weeks training but actual time was roughly 4 days. Compared to other Health services were 2 months is required this is abysmal. No help whatsoever on tge floor. It feels that you are an annoyance when asking for help. If you don't have any anger issues you will once working for tgis disgrace of a company
Stay away if u don't want stress in your life ...7 mins away from your desk for the whole day ...join the army it would be less strict ..u could have a family member sick or you could be very sick they don't care..thrown into calls no time to finish your previous notes.....your work colleagues are great HR...is useless