The people you meet in abtran are ones who will stay in your life. They hire some of the best people however as the salary isn’t great it’s hard to retain tenured staff. If you last more than 12 months in the job it’s almost like an accomplishment!!
Poorly run. No time for staff who put in good work for very little money. Inundated with calls all day long the only breaks being lunch and a poxy 7 mins away from your desk which is monitored. STAY AWAY
If you really need any job fast then you could get it at Abtran. They are collaborating with different companies so your situation will depend on what account will you get. Longterm it is not a good company to work for, but you can learn something if it's your first job and you have no experience. I'm thankful for my Abtran experience because after that I felt more prepared to apply for better positions. But if you have other options then you can skip this one.
People are what kept me at the job but left because of the long hours and exhaustive work with barely any time to finish calls. Barely any benefits and too much is expected of the employee on a minimum wage.+
Poor pay. Long hours. Poorly run and no job security. No reference. Ok to gain some experience but other than that a waste of time. If they respected their employees better it'd be grand but they don't care.
Got some amazing friends from working here and also amazong expierence dealing with people. Commission base structure along side a hourly wage leaves for some healthy competition for more money and to top the leaderboards
The company is ok to work for but can be very click orientated the company itself seems to have to many team leaders that are meant to lead but don't seem to know the product at all and rely on other departments to aid in advise for team members
Salary is ok but monthly
Lack of knowledge by team leaders / Lack of wanting to help team members at times
Nice experience for start. Good training provided. Good management. Busy days not so bad, could be better. Lack of organisation. Not really good salary. Overtimes paid same as regular hours, should be paid more.
Support desk (Former Employee) – Dublin West, County Dublin – 2 October 2017
Over all the Dublin office does not get as much credibility as the cork office. We never got any benefits i.e. Pizza days or treats for the hard work we have put in. The pay is terrible especially for living in Dublin with high rents an living costs. There was no free food ie fruit baskets or anything. The support was great when you got it. The job is a good job. But for the hours an the effort put in it's not great. The good thing was that it was mainly a Monday to Friday job. I was waiting until near the end of my contract to find out if I was being kept on or not. Which I felt was not very professional when we were advised we could be kept on. I did expect this is happen at least a month before the end of my contract. There was a lack of communication in the place. It's very hard if not impossible to get an annual leave day.
Team leader was absolutely excellent very understanding
Long hours not very good pay, No time off, No extra pay for doing over time or working for Saturdays.