Abtran
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Abtran Pay & benefits reviews

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Location
Ireland148 reviews
Found 47 reviews matching the search
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2.0
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I worked on an account in role which had a huge amount of responsibility, with no formal training. If a mistake was made I was directly responsible and it was noted on my record, meaning I would not get the 10cent per hour pay rise the following year. Pay was minimum wage. Management have no idea how to handle conflict or resolve problems. However they did allow flexibility with hours which was a huge plus. However just before I left this was stopped and all staff had to work standard shifts with no flexibility.
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5.0
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I really enjoyed working with Abtran.
Everyone was friendly and happy to help.

The pay is reasonable for the work done.
The account I worked on was very quiet (roughly 10 calls a day).
Pros
Everyone is friendly, good facilities
Cons
Was unable to take any annual leave within 6 months
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1.0
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They pay minimum wage, there is no health insurance and no benefits. Don't expect a raise, you will never get it. The job itself is pretty stressful, and yet also boring and meaningless and the training for it is subpar. There is also little opportunity for advancement. Unless you are extremely desperate, do yourself a favor and skip this one.
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3.0
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Interview easy.
Training on-site.

People courteous and nice.

Open Door policy from CEO to the Cleaner.

Favouritism is ripe thus progression slow.

Salary is low yet above minimum wage.
Free Fruit, coffee and tea.
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1.0
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Poorly run. No time for staff who put in good work for very little money. Inundated with calls all day long the only breaks being lunch and a poxy 7 mins away from your desk which is monitored. STAY AWAY
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3.0
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The people you meet in abtran are ones who will stay in your life. They hire some of the best people however as the salary isn’t great it’s hard to retain tenured staff. If you last more than 12 months in the job it’s almost like an accomplishment!!
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4.0
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A Dublino Abtran è uno dei maggiori providers di call centres per enti pubblici e grandi aziende. Lo stipendio è buono considerando che è il triplo di uno stipendio italiano, ma lavoro è stressante e competitivo. Si è sempre sotto esame, ma i team leaders e supervisors sono molto preparati e collaborativi. Non ci sono grandi prospettive di carriera
Pros
Ambiente internazionale e personale competente
Cons
Troppo stress e poche prospettive di fare carriera
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2.0
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Need to reward tenure and do more to keep tenure. THey need to improve turnover by paying more for targets hit etc. They also need to offer more progression to tenured agents.
Pros
Flexible work hours
Cons
Very bad pay
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2.0
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If you really need any job fast then you could get it at Abtran. They are collaborating with different companies so your situation will depend on what account will you get. Longterm it is not a good company to work for, but you can learn something if it's your first job and you have no experience. I'm thankful for my Abtran experience because after that I felt more prepared to apply for better positions. But if you have other options then you can skip this one.
Pros
management was ok
Cons
Low money, no benefits, no job culture
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2.0
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People are what kept me at the job but left because of the long hours and exhaustive work with barely any time to finish calls. Barely any benefits and too much is expected of the employee on a minimum wage.+
Pros
Make new friends
Cons
Everything else
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1.0
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Poor pay. Long hours. Poorly run and no job security. No reference. Ok to gain some experience but other than that a waste of time. If they respected their employees better it'd be grand but they don't care.
Pros
None
Cons
Poor pay
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4.0
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People are nice, management are a bit clueless, office is dark and depressing, very old fashsioned, teams cant work with one another and it's long hours
Pros
Lunches
Cons
Poor Salary
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1.0
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1 star
5.0
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Good team work skills.
Bonus opportunities.

Flexible shift hours.
local work location.

Opportunities to communicate with managers.

Promotional opportunities.
Pros
Bonuses
Cons
long shift hours
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1.0
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1 star
1.0
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1 star
2.0
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Been working here 3 years.
On front office and back office. Enjoy talking to the customers on a daily basic.
Salary is shocking for what work we are doing.

Good thing about it is flexible with hours
Pros
Nothing
Cons
Salary.
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5.0
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Good place to work for, a lot of friendly staff and random people. Can be stressful at times however it does have it's perks. Food canteen on site with breakfast lunch and supper.
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5.0
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I really enjoyed my time in Abtran, the people were lovely and the pay was great. However, dealing with angry customers over the phone can get very frustrating so you definitely need some headspace.
Pros
Great benefits such as commission
Cons
Angry Customers
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4.0
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Got some amazing friends from working here and also amazong expierence dealing with people. Commission base structure along side a hourly wage leaves for some healthy competition for more money and to top the leaderboards
Pros
Relaxed work enviroment
Cons
No sick pay
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3.0
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The company is ok to work for but can be very click orientated the company itself seems to have to many team leaders that are meant to lead but don't seem to know the product at all and rely on other departments to aid in advise for team members
Pros
Salary is ok but monthly
Cons
Lack of knowledge by team leaders / Lack of wanting to help team members at times
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