First off, it's a big company, so one's experience often comes down to which department you're part of.
Overall, I wouldn't recommend the company to others, based primarily on the company culture. Competition to progress, uninteresting and long-term project assignments, and a general lack of managerial support can occur, and are a cause of dissilusionment. Again, it all depends where in the company you end-up (client-facing, internal), and the type of work you are given (short term interesting projects, or long term resource augmentation operational roles).
Benefits of working in Accenture include the potential to get a broad experience of projects and client roles, well structured benefits and social clubs within the firm, and a range of training and upskilling opportunities.
Workplace and colleagues were just perfect. I've learnt how to create online ads campaign. You have the opportunity to grow professionally and work for new roles.
But you are continuously under pressure. Management only care about productivity and CSAT even if sometimes those don't depend on you. They don't care if you are an hard working person or even if you are the most knowledgeable person in the team.
But overall if you are willing to work very hard, this is a good place to increase your experiences and knowledge
Overall experience is very good. Managers are supportive and provide good feedback.
Before contracting with Accenture, it is good practice to discuss and finalize the role & responsibility expected as part of deliverable for providing better service to client and Accenture.
Google Ads Specialist Italian Market (Former Employee) - Dublin - 7 February 2020
Call centre place. High target with low salary and no help from training or supervisor. Competitive. Poor high management. No career progress. No benefit. Poor office condition in a business park outside of the city
Accenture advisory services offers great opportunities and challenges for staff to interact with clients and strategic projects.
The BPO (outsourcing) is less challenges and more routine, very strict organisation, and silos. Salary in BPO is not as competitive as cost focus is primarily object of management.
Just make sure you go with ACCENTURE contract not with HAYS. Shift works is always in the weekend so bear that in mind.
Short break for lunch and hard to ask for going for holiday or sick leave.
Working hard but no career progression and still with other agency not directly with them
High Demanding and a lot of pressure at work with quality control and productivity.
My workplace is nice and the people I work with are great. But there are definitely a few things that don't work very well. For example their organizational skills. My first day was a total disaster. I went to the office as told with around 100 other people starting that day. When they checked the names I wasn't on their list, so I had to wait with other people that had the same issue. The whole time no one really told us what was going on, I felt totally clueless. In addition to that, the guy that was supposed to take me to my team forgot about me and I waited for almost 3 hours. That is just one example of many, where you can see the lack of organization and transparency in this company.
Multicultural and very fast paced environment. However, the income is low and depends on the language for which you were hired. The projects are interesting and the opportunities available within the company.