Accenture Employee Reviews for Collection Agent
Collection Agent13 reviews
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Accenture has a good reputation. I will never understand why. Accenture always talk about what a progressive, inclusive and fun place they are to work, with a great work-life balance. None of this is true. In my experience they are deceitful, and bullying by the management is accepted. When I was recruited for this company, I was only in contact with one of Accenture’s own recruiters. Only, when the time came to sign the contract, they put me in contact with Hays, a recruitment agency. Suddenly I wasn’t to be an employee at Accenture at all, I was only a contractor. I want to make it clear I have nothing against Hays, and they were nothing but respectful and kind to me all the time I worked there. But that Accenture has to deceive people to make them accept a possision with them, speaks for itself. The training I received was okay, but the moment it is finished you are expected to know everything, and when I needed to ask for help, I would either be ignored or flatly told «no». This was off putting at first, and in the beginning I thought my team leader and manager were simply busy. Only to discover they were outright ignoring me and keeping me out of the loop. I was not informed about important changes, meetings or things I allegedly did «wrong». Instead of simply talking to me, they ignored me and told Hays my performance was lacking. As someone who suffers from a chronic condition that kept me at home more days than what is normal, I expected this to be met with understanding. Instead Hays called me up, informing me that Accenture had complained - more...
You learn marketable skills
Terrible pay, incompetent management, workplace bullying, no work-life balance
This company has very good internal policy regarding Work/Life Balance, respect to colleagues, etc. It also gives a valuable experience working for largest Worldwide Companies, such as Microsoft, Facebook, LinkedIn, etc.
Not compatible salary
Excellent place to gain in experience, if you are motivated and eager to learn. The diversity is a plus within the company, thus creating a fast paced environment. Unfortunately there isa lack of style in the management. the team work spirit need to be reconsidered
I started at Accenture as a collector analyst without any experience. I feel that a developed and improved my skills and got a priceless knowledge and expreriance which will help me to grow in my career in future. There is also a good team to work with. Very helpfull and friendly people.
The company has a great working enviroment, hires people from different nationalities and very professional. I learnt about SAP, customer service. Co-workers are always willing to teach and help
Canteen on site, but not free.
Not clear regarding to contract extensions
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