Workplace and colleagues were just perfect. I've learnt how to create online ads campaign. You have the opportunity to grow professionally and work for new roles.
But you are continuously under pressure. Management only care about productivity and CSAT even if sometimes those don't depend on you. They don't care if you are an hard working person or even if you are the most knowledgeable person in the team.
But overall if you are willing to work very hard, this is a good place to increase your experiences and knowledge
Oh boy, where to start?
I applied and was accepted for role as a content review analyst with Accenture, working on a project for a big social media brand back in July 2018 then left in November 2019. It was a brand new project with a brand new office so their was a great feeling at the start that even at associate/ analyst level, you felt like you were really a part of something important. Everyone who I started on the project with were amazing, supportive and the management were super too! Until about January 2019, when things started to go downhill...
I will try not go on massive tangents so here's some pro's and con's to digest:
1. Perfect first job (but not for the faint hearted)
2. Top notch talent across the board from analyst's to TL's
3. Good benefits such as provided wellness program and coaching, discount card, seasonal outings/parties, free things now and then.
4. Good facilities such as: Modern eating area with a large kitchen area. Restrooms are spacious and clean, a relax room with massage recliners,meeting rooms and quiet rooms also.
5. Decent location that is a 5 minute walk away from a gym, convenience store and cafes.
6. Public transport is good with the office near a Luas Green line station and bus stop. Office is near the main motorway too.
1. The salary is just bad, for the kind of job that it is. On top of that, their were months where your pay was messed up on payday due to 'technical errors' or whatnot and you would not receive the rest of what was owed to you until the following month so if you have sky - more...
Google Ads Specialist Italian Market (Former Employee) - Dublin - 7 February 2020
Call centre place. High target with low salary and no help from training or supervisor. Competitive. Poor high management. No career progress. No benefit. Poor office condition in a business park outside of the city
Accenture advisory services offers great opportunities and challenges for staff to interact with clients and strategic projects.
The BPO (outsourcing) is less challenges and more routine, very strict organisation, and silos. Salary in BPO is not as competitive as cost focus is primarily object of management.
My workplace is nice and the people I work with are great. But there are definitely a few things that don't work very well. For example their organizational skills. My first day was a total disaster. I went to the office as told with around 100 other people starting that day. When they checked the names I wasn't on their list, so I had to wait with other people that had the same issue. The whole time no one really told us what was going on, I felt totally clueless. In addition to that, the guy that was supposed to take me to my team forgot about me and I waited for almost 3 hours. That is just one example of many, where you can see the lack of organization and transparency in this company.
If you are entry level:
-You’re a number!
-You don’t have support from HR!
-Your managers are poor trained and don’t care nor know how to deal with people. -Company culture? Only for quizzes.
The company can be great! But not for you!
Very unprofessional management! Contract: you'll be paid weekly - there is no chance to get an Accenture contract. You'll be hired by hays! No health insurance either! Better think twice if you really want this!
Management is poor, messy and in a new project, attempting to micromanage the day to day running of the project without the management being on the same page about even the general running of the project. Difficult shift work, never have weekends off. Night shift.
Schedules not sent out in advance, never knowing what your days off are for the following month. Difficult to request time off / make plans.
Loathed the job, Content Review Associate job is very taxing to anyone with delicate mental health and also in large pert boring as sin.
Despite the management trying (key word here: TRYING) to make the job fun, it was easily the worst job I've ever worked. No amount of free food and snacks makes a terrible job any less terrible.
Loved the people. Made great friends here that I still have to this day!
Lets start a the beginning.
After interview they make you think this job is quite good and are really convincing. I actually thought I got lucky, oh boy I was wrong.
I arrived to Dublin and quickly found out that the whole recruitment process was based on lies.
1. No health insurance
2. Pay below living wage
3. Discrimination and favoritism (somehow most leads and managers are from same country and they just rotate, when others try for promotion they make an excuse "dont have replacement for you")
4. Misinformation about place of work and the type of work
5. Breaking their own policies but refuse any communication, HR takes no responsibility
6. The fact there is more people employed checking up on you and every sentence you write at work than employees support customers
7. Lies, lies and more lies