Accenture advisory services offers great opportunities and challenges for staff to interact with clients and strategic projects.
The BPO (outsourcing) is less challenges and more routine, very strict organisation, and silos. Salary in BPO is not as competitive as cost focus is primarily object of management.
Google Ads Specialist Italian Market (Former Employee) - Dublin - 7 February 2020
Call centre place. High target with low salary and no help from training or supervisor. Competitive. Poor high management. No career progress. No benefit. Poor office condition in a business park outside of the city
My workplace is nice and the people I work with are great. But there are definitely a few things that don't work very well. For example their organizational skills. My first day was a total disaster. I went to the office as told with around 100 other people starting that day. When they checked the names I wasn't on their list, so I had to wait with other people that had the same issue. The whole time no one really told us what was going on, I felt totally clueless. In addition to that, the guy that was supposed to take me to my team forgot about me and I waited for almost 3 hours. That is just one example of many, where you can see the lack of organization and transparency in this company.
If you are entry level:
-You’re a number!
-You don’t have support from HR!
-Your managers are poor trained and don’t care nor know how to deal with people. -Company culture? Only for quizzes.
The company can be great! But not for you!
Very unprofessional management! Contract: you'll be paid weekly - there is no chance to get an Accenture contract. You'll be hired by hays! No health insurance either! Better think twice if you really want this!
Management is poor, messy and in a new project, attempting to micromanage the day to day running of the project without the management being on the same page about even the general running of the project. Difficult shift work, never have weekends off. Night shift.
Schedules not sent out in advance, never knowing what your days off are for the following month. Difficult to request time off / make plans.
Loathed the job, Content Review Associate job is very taxing to anyone with delicate mental health and also in large pert boring as sin.
Despite the management trying (key word here: TRYING) to make the job fun, it was easily the worst job I've ever worked. No amount of free food and snacks makes a terrible job any less terrible.
Loved the people. Made great friends here that I still have to this day!
Lets start a the beginning.
After interview they make you think this job is quite good and are really convincing. I actually thought I got lucky, oh boy I was wrong.
I arrived to Dublin and quickly found out that the whole recruitment process was based on lies.
1. No health insurance
2. Pay below living wage
3. Discrimination and favoritism (somehow most leads and managers are from same country and they just rotate, when others try for promotion they make an excuse "dont have replacement for you")
4. Misinformation about place of work and the type of work
5. Breaking their own policies but refuse any communication, HR takes no responsibility
6. The fact there is more people employed checking up on you and every sentence you write at work than employees support customers
7. Lies, lies and more lies
you are lucky if the manager likes you, you will be the only one.
very high attrition and lack of recognition.
management is disrespectful towards employee
very bad HR management
no follow up
Accenture seem to embody the brute force and ignorance maxim, in that the sheer size of the company eventually achieves a result by dint of brute force. In practice, this means that short-sighted decisions and a total absence of professionalism are the norm.
Great culture and people, but not the career springboard it claims to be. Salary is low by market standards, certain projects require shift work, teams change often which makes it extremely difficult to form social groups and socialise.
I worked for Accenture on behalf of a client as content moderation. It was the start of new project and badly run from the start. Training was bad, communication with managers and the tools were not adequate to do your work. My team leads and others jumped ship including the main person running the operation. High turn over of staff.
Salary paid on time
Night shifts for a month, hardly any weekends off. Terrible infrastructure to do your job properly. Bad management.