Amazon.com
Amazon.com Employee Reviews
Found 52 reviews matching the search See all 31,200 reviews
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Customer service ORK1
Customer Service Advisor (Current Employee) – Cork – 24 November 2018
The management like previously said treat you like dirt and without a permanent contract you are looked down on. The job leaves no time for anything social it's all work bad pay
Pros
Working inside
Cons
Management working time bad pay
Underachieving, merely a step stone to move on from.
Seller Support (Former Employee) – Cork – 21 October 2018
Poor work life balance due to incompetent workflow.
Bad training, poor guidelines and too many people picked up thanks to a foreign language rather than any competence. Policy is badly explained and most people don't care about following it.
Management is mainly stat orientated without much clue of the job on hand (and those who can do better are prevented from doing so). Too much friendly/friendly promotion of mediocrity.
The rot starts from above and trickles down so much that good staff will be handicaped.
Bad training, poor guidelines and too many people picked up thanks to a foreign language rather than any competence. Policy is badly explained and most people don't care about following it.
Management is mainly stat orientated without much clue of the job on hand (and those who can do better are prevented from doing so). Too much friendly/friendly promotion of mediocrity.
The rot starts from above and trickles down so much that good staff will be handicaped.
Pros
Salary package is ok if you don't have a life.
Cons
Internal policy is 100% bulshit blaa
The greatest company to work for
IP Network Engineer (Current Employee) – Dublin – 19 October 2018
Responsible for the daily operation of Amazon worldwide network, including network support, software upgrades, drafting and execution of changes in the network. Coordination with service providers, vendors and between various support groups during network outages. Development of scripting tools. Continuous operational process improvement.
Apply if you need money
Software Engineer (Current Employee) – County Dublin – 10 July 2018
High pay, high technology, no life balance, manager is so pushing.
You have to work really hard every day, always something need your attention. Google is much better than Amazon for sure.
You have to work really hard every day, always something need your attention. Google is much better than Amazon for sure.
Largely fun, great camradarie
Customer Service Associate (Former Employee) – IE – 8 July 2018
Had a good time during my work in Amazon. Nearly everything about the office environment suited me, though the amount of caffiene in the brew on offer could probably be lowered.
The food in the canteen was to an amazingly high standard and was very cheap
The food in the canteen was to an amazingly high standard and was very cheap
Pros
Cheap lunches, some brotherly love and affection
Cons
Strong emphasis on metrics and accountability re: Sick days
Learning Opportunities
Team Leader (Former Employee) – Cork – 1 July 2018
Use it as a place to learn how not to be a people manager, excellent opportunities provided to learn how to use all aspects of Excel, read reports and micro management.
Pros
Based in Cork
Cons
Micro Management
Total chaos
Investigations Specialist (Current Employee) – Cork – 25 June 2018
During my work at Amazon in KYC, initially the work was very challenging and interesting, but gradually the meaning of it disappeared, together with the work recognition
Pros
international environment
Cons
Narrow minded Management, very low salary package, very poor communication style
good, not great
Customer Service Associate (Former Employee) – Cork – 19 June 2018
workload too high, metrics too high to achieve for most.
American work culture felt imposed and forced.
Time keeping was down to the second and was excessive.
American work culture felt imposed and forced.
Time keeping was down to the second and was excessive.
Pros
free food, celebrate holidays
Cons
constant policy changes
work Hard, have fun and make History
Process Associate (Former Employee) – Banaglore – 28 May 2018
Amazing place to work for both work and personal life Balanced. The work culture is amazing and its a mix of both Opportunities and growth. The learning experience here is immense.
If you want a life don't join Amazon
Technical Program Manager (Former Employee) – Dublin – 18 May 2018
The expectation of staff in Amazon is for 120% of effort which is typically not enough to satisfy the demands of management who in many cases have only ever worked for that company. Unrealistic. Ethically I would also question many of their business practices.
Pros
Free coffee to keep you awake at your desk for your 12 x 7 days working
Cons
Adolescent managers
Not Preferable for Long Period Employment
Customer Service Representative (Former Employee) – Cork – 8 May 2018
Too fast-faced, high targets, but reachable, not enough Personal Time, can't ever be late or leave early without getting Voluntary Time Off approved, no vacation between October and January.
Terrible Place to work
Investigative specialist (Former Employee) – Cork – 5 May 2018
No problems went above and beyond for them doing great work over target and one day decided to end my contract based on volume of work the company was receiving, Have a huge turn around in both customer service and fraud side would be weary about starting a job here you might be gone after a couple of months
I integrate easily into a new team, I am serious and determined
general operative (Former Employee) – Tallaght, County Dublin – 27 January 2018
I consider myself an adoptable person. I easily integrate myself into a new team. I'm looking for such a job and I'd like to be part of your team. I generally let the facts talk to me. I'd love to call on an interview to convince me of my seriousness.
Funny work place
Customer service Associate (CSA) (Current Employee) – Cork – 20 December 2017
Great managment and good place .
You can improve your skills .
grateful for all time that I had spent in the company.
great canteen and coffe all the time
You can improve your skills .
grateful for all time that I had spent in the company.
great canteen and coffe all the time
Pros
free coffe
Cons
long hours
Productive and fun work place.
Customer service advisor (Current Employee) – Cork – 24 October 2017
Day to day resolving customers enquiries via phone, chat or e-mail.
I improved my communication and acting in moment of crisis skils. It is a very well organised and productive working enviroment with a lot of encouragement and assistance from the management staff.
I improved my communication and acting in moment of crisis skils. It is a very well organised and productive working enviroment with a lot of encouragement and assistance from the management staff.
Pros
Relaxed and encouraging working atmosphere
Cons
Demanding and difficult customers
Amazon
Human Resource Business Partner (Former Employee) – Cork – 17 October 2017
An extremely busy environment with huge challenges. Working with the peers virtually was a great experience for projects, ER cases, ER initiatives. Travelling internationally was part of my job which I enjoyed the most.
