American Airlines
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American Airlines Careers and Employment

About the company

  • CEO
    Robert Isom
    74%
    approve of Robert Isom's performance
  • Founded
    1926
  • Company size
    more than 10,000
  • Revenue
    more than €8B (EUR)
  • Industry
    Transportation & Logistics
  • Headquarters
    Fort Worth, TX
  • Link
    American Airlines website

We’re hiring thousands of new team members in 2022. Will you be one of them?

Here at American Airlines, we care for people on life’s journey — whether that’s connecting customers to the people and places they love or providing our team members development and leadership opportunities to build new skills and explore their potential.

With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American.

From our humble beginnings as a mail plane piloted by Charles Lindbergh through consolidations with other carriers big and small, we’ve become the world’s largest airline, and our future includes you.

Interested in joining us for the journey of a lifetime? Sign up for job alerts by creating an account on jobs.aa.com and clicking the Create Alert button while browsing careers.

Learn more

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Rating overview

Rating is calculated based on 4.8K reviews and is evolving.

5.0020185.0020195.0020205.002022

Reviews

Customer Service Agent in Dublin Airport, County Dublin
on 16 May 2022
Customer service

Great place to work, hours at great but it would be nice to have the chance for a fixed schedule instead of the shift changes every month without knowing what to expect. People is great to work with and there is a sense of belonging that it’s amazing. We are all new hires and have fixed term contract of 6 months; scary to don’t have anything lay out after that. Will be great for the company to keep employees and not having to spend a lot in training but in improvement. Lots of responsibilities apart from check in with reports and paperwork.

CONTACT CENTRE AGENT in Dublin
on 23 February 2020
It was a great place to work in.

Great people of different nationalities. Training provided. Fair system. Opportunities for promotion. Travel discounts. It was a pleasure to work in this place.

executive desk agent in Dublin
on 14 March 2019
fun place to work / great privileges for employees and also french and family

I worked for American Airlines for 13 years and it was not the best paid job I ever had but the job I would still be doing if the financial crisis and fuel prices didn't force them to close the European centre

Airline Representative in Ireland
on 13 June 2018
Time of my life!

The time I had in American Airlines is the best thing that ever happened to me. Too bad not enough work in the airline industry in Ireland to have it as a career.

Sales Assistant in Dublin
on 31 August 2017
Busy and fun workplace

This was a very interesting and enjoyable workplace with a multicultural workforce. It was sometimes frustrating being on the phone 8 hours a day but overall a great experience.

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Questions and answers

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