American Airlines Employee Reviews

Great place to work, hours at great but it would be nice to have the chance for a fixed schedule instead of the shift changes every month without knowing what to expect.People is great to work with and there is a sense of belonging that it’s amazing. We are all new hires and have fixed term contract of 6 months; scary to don’t have anything lay out after that. Will be great for the company to keep employees and not having to spend a lot in training but in improvement. Lots of responsibilities apart from check in with reports and paperwork.

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It was a great place to work in.

CONTACT CENTRE AGENT (Former Employee) - Dublin - 23 February 2020

Great people of different nationalities. Training provided. Fair system. Opportunities for promotion. Travel discounts. It was a pleasure to work in this place.

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fun place to work / great privileges for employees and also french and family

executive desk agent (Former Employee) - Dublin - 14 March 2019

I worked for American Airlines for 13 years and it was not the best paid job I ever had but the job I would still be doing if the financial crisis and fuel prices didn't force them to close the European centre

Pros

excellent travel benefits

Cons

shift hours

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Time of my life!

Airline Representative (Former Employee) - Ireland - 13 June 2018

The time I had in American Airlines is the best thing that ever happened to me. Too bad not enough work in the airline industry in Ireland to have it as a career.

Pros

company culture

Cons

lack of working hours

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Busy and fun workplace

Sales Assistant (Former Employee) - Dublin - 31 August 2017

This was a very interesting and enjoyable workplace with a multicultural workforce. It was sometimes frustrating being on the phone 8 hours a day but overall a great experience.

Pros

standby airline travel

Cons

call center

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Pleasant environment

Admin/Customer Service Representative (Former Employee) - Providenicales, Turks & Caicos, Islands - 24 January 2016

working with the staff / customers alike has been an educational and uplifting experience for me. the job gave me the opportunity to create tight knit connections with staff and customers.

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