American Airlines
3.9 out of 5 stars.
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American Airlines

American Airlines Employee Review

Customer service

Great place to work, hours at great but it would be nice to have the chance for a fixed schedule instead of the shift changes every month without knowing what to expect.People is great to work with and there is a sense of belonging that it’s amazing. We are all new hires and have fixed term contract of 6 months; scary to don’t have anything lay out after that. Will be great for the company to keep employees and not having to spend a lot in training but in improvement. Lots of responsibilities apart from check in with reports and paperwork.

Ratings by category

5.0 out of 5 stars for Work/Life Balance
5.0 out of 5 stars for Salary/Benefits
2.0 out of 5 stars for Job security/advancement
5.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Pleasant environment

working with the staff / customers alike has been an educational and uplifting experience for me. the job gave me the opportunity to create tight knit connections with staff and customers.
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It was a great place to work in.

Great people of different nationalities. Training provided. Fair system. Opportunities for promotion. Travel discounts. It was a pleasure to work in this place.
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fun place to work / great privileges for employees and also french and family

I worked for American Airlines for 13 years and it was not the best paid job I ever had but the job I would still be doing if the financial crisis and fuel prices didn't force them to close the European centre

Pros

excellent travel benefits

Cons

shift hours
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Overall rating

Based on 4,901 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

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