American Airlines
American Airlines Employee Review
It was a great place to work in.
CONTACT CENTRE AGENT (Former Employee) - Dublin - 23 February 2020
Great people of different nationalities. Training provided. Fair system. Opportunities for promotion. Travel discounts. It was a pleasure to work in this place.
Ratings by category
5.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
5.0 out of 5 stars for Job security/advancement
5.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Similar reviews
Same location
fun place to work / great privileges for employees and also french and family
executive desk agent (Former Employee) - Dublin - 14 March 2019
I worked for American Airlines for 13 years and it was not the best paid job I ever had but the job I would still be doing if the financial crisis and fuel prices didn't force them to close the European centre
Pros
excellent travel benefits
Cons
shift hours
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Same location
Busy and fun workplace
Sales Assistant (Former Employee) - Dublin - 31 August 2017
This was a very interesting and enjoyable workplace with a multicultural workforce. It was sometimes frustrating being on the phone 8 hours a day but overall a great experience.
Pros
standby airline travel
Cons
call center
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Customer service
Customer Service Agent (Current Employee) - Dublin Airport, County Dublin - 16 May 2022
Great place to work, hours at great but it would be nice to have the chance for a fixed schedule instead of the shift changes every month without knowing what to expect.People is great to work with and there is a sense of belonging that it’s amazing. We are all new hires and have fixed term contract of 6 months; scary to don’t have anything lay out after that. Will be great for the company to keep employees and not having to spend a lot in training but in improvement. Lots of responsibilities apart from check in with reports and paperwork.
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Ratings by category
3.7 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture
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