Apple
Apple Employee Reviews
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Fun work place
The Day you arrive
-You have to be on time to pickup the calls
-You have to provide a fantastic customer service satisfaction to the customer and also respect the SLA .
-The metrics of sea is vital
_Training development every two weeks and meeting with your manager in a team every week to discuss about the improvement and dissatisfaction happen .
Training and test on the new services has been released and new procedure .
-You have to be on time to pickup the calls
-You have to provide a fantastic customer service satisfaction to the customer and also respect the SLA .
-The metrics of sea is vital
_Training development every two weeks and meeting with your manager in a team every week to discuss about the improvement and dissatisfaction happen .
Training and test on the new services has been released and new procedure .
Environnement agréable et des avantges
AppleCare Chargée de Relations Client Junior (Irlande) (Former Employee) – Irlande – 2 November 2019
Apple offre de nombreux avantages à ses employés avec des salaires adaptés à la région.
Horrible and uncooperative workplace.
Bully of a manager, constantly changing goalposts, second guessing your every move and then telling you were wrong at EVERY opportunity. Culture is that of Cover your...... Hated the place.
Production was interesting
being on the production line was interesting, even though you were expected to reach certain quotas the pace was relaxed. the canteen was very good for food
Don’t be fooled
Don’t be blinded by lies. I have worked for companies that are nothing compared to the size of this place and have been treated with respect. Discount is the only thing good about working here. Management are a disgrace. Brown noses and favorites that all get ahead. Having to beg for time off. 8 minutes to use the loo all day and micromanaged on stats is enough to make you sick. Apple is now a complaints dept since Steve Jobs died as the releases of buggy software every year and unreliable devices created AppleCare.
Ambiente superstimolante
L'esperienza in Apple e' stata straordinariamente utile. Ambiente molto stimolante, con gente da tutto il mondo coinvolta a vario titolo e ad alti livelli. Sarei rimasto se non fosse stato che dopo circa due anni di clima irlandese, cominciavo a risentirne - motivo per il quale ho accettato un'offerta che mi ha riportato in Italia -.
Apple is an amazing place to work. Innovation central. In house technology evolving, but slow to adapt to change. People are amazing - wonderful energy and intelligence. Nature and pace of work results in tough work/life balance.
Customer advisor
Very good benefits : pension, share, and discounts
good training
but very difficult work hours, long hours, different rotas every 3 months
stressful
good training
but very difficult work hours, long hours, different rotas every 3 months
stressful
Apple IS&T - Cork
Overall Apple seems like a great place to work as a full time permanent employee. But as a contractor you will be treated differently. Contractors are expected to perform at the same level but without access to the necessary tools to complete basic tasks in their role. And will be penalised when basic tasks cannot be completed. In IS&T itself, attitudes to contractors are very unhealthy and conducive to a passive aggressive and bullying workplace. Management styles for mid level managers are outdated and counter productive.
In some examples frightening behaviours that suggest mental health issues by both managers and staff. Dept/Company culture and not following human Resources best practices and or legislation remain to be a huge risk for the business brand.
In 6 months I witnessed 4 different melt downs, and I am aware of 3 people who walked out of their roles because of manager behaviours. Very disappointing!
In some examples frightening behaviours that suggest mental health issues by both managers and staff. Dept/Company culture and not following human Resources best practices and or legislation remain to be a huge risk for the business brand.
In 6 months I witnessed 4 different melt downs, and I am aware of 3 people who walked out of their roles because of manager behaviours. Very disappointing!
Amazing
It was a big pleasure work with them. Good staff, structure, parking, atmosphere, i have sure that some day if i have an opportunity, i'll return work there.
Culture du lieu de travaiil
Typiquement américain, un autre aspect de travail que nous les européens, à vivre !
At home Advisor
Work life balance at Apple is tough but manageable. Make sure you have a separate working environment where you can close the door and step away from. The salary at Apple is very good, not quite great for the pressure of day to day calls in my opinion but is a good starting point. Benefits are great with discounts internally and externally (hotels, in stores online etc) as well as health and dental insurance provided. Job security is a given with such a large and thriving company but advancement is slow as the company has plateaued (July 2019). Management is good at Apple provided you are not passed pillar to post between different managers. Job culture is good but could be a lot better for AHA's as we are not really thought of (out of sight out of mind). Some advisors have set up their own social clubs and get very involved with volunteering in their area.
Pros
Benefits
Cons
Shift work
Best Company you will ever work for.
The company demands 200% of you and gives you 300% back. You will build a new family and friends for life. Work is stressful and very demanding but all the benefits that are given really show you how much the company cares for its employees.
Pros
Salary, Benefits, the people
Cons
Stressful, extremely fast paced
Apple-do not go
1-Huge turnover, people can't take has much as they ask 2-Bad management, if not the worst in the world 3-split week-end are regular thing, so you really can't plan ahead 4-Very poor treatment of basic employee: for them you are only a number, and they will let you know it's the case!!
Pros
None really
Cons
No consideration from upper management-huge turnover-no life balance.
Grand
Grand job, pay was good, working from home sucked. the benefits were very good. I have to keep writing this thing to get to one hundred and fifty characters which sucks
The worst place to work
The payroll team in Apple, Cork is one of the worst places i have ever worked. They treat the employees like slaves and there is a lot of favouritism going on. There is a blame-shifting technique that managers and team leads master and follow without a pinch of guilty.
If you love your life, then run away from this place. They boast about how much they care about their employees but it is all a white lie. 3 employees resign from a particular team within 3 months because of the manager. If you think about complaining to the HR or ER team, forget about it. The HR team is shady to an extend i can't even explain. They are rude and insensitive and are worse than con artists.
The perks that you receive in Apple will not sum up to the stress and depression yo undergo in that place.
There is zero work-life balance and the payroll analysts go home every day at 6 or sometimes 7 (remember that the shift ends at 4.30). The management boasts about the lack of micromanagement but that is a big white lie. They monitor everything you do and use that against you. Dont even think about taking sick leaves when you are on probation because they will surely use that against you. There is no training or induction for you and you are supposed to do work from the day of your joining and higher management dont seem to care even if you complain about it unless something goes wrong. And when something goes wrong, get ready to take responsibility because they want scapegoats.
If you love your life, then run away from this place. They boast about how much they care about their employees but it is all a white lie. 3 employees resign from a particular team within 3 months because of the manager. If you think about complaining to the HR or ER team, forget about it. The HR team is shady to an extend i can't even explain. They are rude and insensitive and are worse than con artists.
The perks that you receive in Apple will not sum up to the stress and depression yo undergo in that place.
There is zero work-life balance and the payroll analysts go home every day at 6 or sometimes 7 (remember that the shift ends at 4.30). The management boasts about the lack of micromanagement but that is a big white lie. They monitor everything you do and use that against you. Dont even think about taking sick leaves when you are on probation because they will surely use that against you. There is no training or induction for you and you are supposed to do work from the day of your joining and higher management dont seem to care even if you complain about it unless something goes wrong. And when something goes wrong, get ready to take responsibility because they want scapegoats.
Pros
Cheap food
Cons
Long work hours, Blame shifting policy, No work life balance, Immense work pressure, Favouritism, No training, No respect or recognition, Expected to work and take responsibility for the mistakes of management.
Great Company/ Management needs improvement
Great Company, but the Management can DEFINITELY improve.
Lots of cool benefits and discounts, but is all about the numbers. Work-life balance is more inclined to work than life.
Lots of cool benefits and discounts, but is all about the numbers. Work-life balance is more inclined to work than life.
Pros
Great benefits
Cons
Management are bullies
Management needs to improve.
Many managers at Apple are not properly trained and don't have a college education or executive education which makes them unable to understand the real problems, some times is better being friend than having real talent: hence many bad mid-level managers. Apple is a great company but if it wants to grow even more it will need a professional body of employees.
Perfect
Good company and good company with advantages and equality.
Company respectful and nice colleagues but you should prove your hard work as well.
Managers are ok to listen after your requests all the time and available.
Company respectful and nice colleagues but you should prove your hard work as well.
Managers are ok to listen after your requests all the time and available.
Nice place to work
Apart from the role it's self, being part of the company was a fantastic experience as the company culture is very cool and the onsite catering facilities are excellent. Parking in Cork city centre isn't great at all when you have to pay 8 euro a day to park on the top floor of Carrolls quay which can be a little dodgy dependng who is sleeping in the doorway of the car park since homelessness has sadly spiked.
Pros
Excellent catering services
Cons
Super busy - not enough hours in the day
Worked from home and had time to finish my final university year.
Spent 9 months as a technical advisor for iOS devices. Good experience for dealing with customers issues. Strictly adhered to metrics, warnings given if metrics slipped.