Apple
Apple Employee Reviews
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Great experience
Apple was a great company to work for. I was an at home college advisor, this is apples customer support. My managers were great and approachable. Would love to work for apple again some day.
A machine where you are just a number
AppleCare Advisor (French) and Commute Subject Matter Expert (Former Employee) – Cork – 21 January 2020
You are just a number. The benefits and salary are very good but mental and physical health take a hit after some time. I would not recommend working for Apple in the AppleCare Advisor role.
Corporate
Apple don't employ people, they have intermediate companies hire you and buy your effort as a service from that company. This makes for an immediate division between those that are actual employees and those that are not.
Life with Apple
Life with Apple is stressful but interesting. There is plenty of opportunity to move up the chain in Apple so you can challenge yourself or stay right where you are, there's no pressure
Pros
work from home
Cons
serious micro management problem
If you want to grow as a person and professionally in your life, I would recommend an experience at Apple’s.
It gives you experience in: corporate responsibility, team work, compliance, hard work, commitment, sense of belonging. What is the most important aspect is the overall culture of non harassment and mutual help. Definitely useful to then work in smaller companies..
It gives you experience in: corporate responsibility, team work, compliance, hard work, commitment, sense of belonging. What is the most important aspect is the overall culture of non harassment and mutual help. Definitely useful to then work in smaller companies..
Pros
Corporate culture, perks, friendliness of peers and management, international
Cons
Difficult to grow as it’s a big company, Ireland might not be the ideal place to live for everybody
Good place to work
It’s a good company to work for with a lot of opportunities as the company is always expanding and creating more jobs and so opportunities to progress and you meet interesting people as well
Good place to work
Everything perfect, very good shift hours so work live balance is great, canteen, work station, gym , except very short contracts and no chance getting permanently
Productive and collaborative workplace
Fast paced and extremely detailed organisation that requires you to learn fast on the job but contribute in meaningful ways. Enjoyable environment that rewards teamwork while encouraging independent problem solving.
Très bonne expérience
Travail difficile mais cadre de travail parfait avec de bonnes possibilités d'évolution
Working at Apple
Working at Apple definitely never gets boring. There’s new challenges every day which is a good thing. However, the work culture is very tight. Breaks would be scheduled and they are very strict In that perspective. The shift changes every three months and you’re mostly not off for Xmas as you’re not allowed to take holidays which I found hard to deal with.
Environnement agréable et des avantges
AppleCare Chargée de Relations Client Junior (Irlande) (Former Employee) – Irlande – 2 November 2019
Apple offre de nombreux avantages à ses employés avec des salaires adaptés à la région.
Horrible and uncooperative workplace.
Bully of a manager, constantly changing goalposts, second guessing your every move and then telling you were wrong at EVERY opportunity. Culture is that of Cover your...... Hated the place.
Fun work place
The Day you arrive
-You have to be on time to pickup the calls
-You have to provide a fantastic customer service satisfaction to the customer and also respect the SLA .
-The metrics of sea is vital
_Training development every two weeks and meeting with your manager in a team every week to discuss about the improvement and dissatisfaction happen .
Training and test on the new services has been released and new procedure .
-You have to be on time to pickup the calls
-You have to provide a fantastic customer service satisfaction to the customer and also respect the SLA .
-The metrics of sea is vital
_Training development every two weeks and meeting with your manager in a team every week to discuss about the improvement and dissatisfaction happen .
Training and test on the new services has been released and new procedure .
Production was interesting
being on the production line was interesting, even though you were expected to reach certain quotas the pace was relaxed. the canteen was very good for food
Don’t be fooled
Don’t be blinded by lies. I have worked for companies that are nothing compared to the size of this place and have been treated with respect. Discount is the only thing good about working here. Management are a disgrace. Brown noses and favorites that all get ahead. Having to beg for time off. 8 minutes to use the loo all day and micromanaged on stats is enough to make you sick. Apple is now a complaints dept since Steve Jobs died as the releases of buggy software every year and unreliable devices created AppleCare.
Ambiente superstimolante
L'esperienza in Apple e' stata straordinariamente utile. Ambiente molto stimolante, con gente da tutto il mondo coinvolta a vario titolo e ad alti livelli. Sarei rimasto se non fosse stato che dopo circa due anni di clima irlandese, cominciavo a risentirne - motivo per il quale ho accettato un'offerta che mi ha riportato in Italia -.
Apple is an amazing place to work. Innovation central. In house technology evolving, but slow to adapt to change. People are amazing - wonderful energy and intelligence. Nature and pace of work results in tough work/life balance.
Customer advisor
Very good benefits : pension, share, and discounts
good training
but very difficult work hours, long hours, different rotas every 3 months
stressful
good training
but very difficult work hours, long hours, different rotas every 3 months
stressful
Apple IS&T - Cork
Overall Apple seems like a great place to work as a full time permanent employee. But as a contractor you will be treated differently. Contractors are expected to perform at the same level but without access to the necessary tools to complete basic tasks in their role. And will be penalised when basic tasks cannot be completed. In IS&T itself, attitudes to contractors are very unhealthy and conducive to a passive aggressive and bullying workplace. Management styles for mid level managers are outdated and counter productive.
In some examples frightening behaviours that suggest mental health issues by both managers and staff. Dept/Company culture and not following human Resources best practices and or legislation remain to be a huge risk for the business brand.
In 6 months I witnessed 4 different melt downs, and I am aware of 3 people who walked out of their roles because of manager behaviours. Very disappointing!
In some examples frightening behaviours that suggest mental health issues by both managers and staff. Dept/Company culture and not following human Resources best practices and or legislation remain to be a huge risk for the business brand.
In 6 months I witnessed 4 different melt downs, and I am aware of 3 people who walked out of their roles because of manager behaviours. Very disappointing!