Over works dedicated staff. Little care for employees unless they have a complaint that may interest HQ
Long hours and regularly understaffed. Managers and team leads of very little help the majority of the time. Free lunches are mediocre at the best of times - limits on what the staff can have and this is not even provided in full, especially at weekends.
Bullying is allowed to continue depending on 'who you know'.
Too much is asked of employees for 9.25 an hour. New staff are taken advantage of and some have worked 8 days in a row, with 6 of those being 7:30am to 6:45pm, the other 2 12pm to 6:45pm.
There are nice members of staff and managers alike, but the dis-organisation and the points mentioned above make it an undesirable place to work unless you are thick skinned and want to advance in the catering sector.