Arvato
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Arvato Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative4 reviews
Location
Ireland4 reviews
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Found 4 reviews matching the search
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3.0
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A pleasant international work environment.
A typical day at work is 8 hours of answering the phone

My co-workers have different backgrounds and there is a lot one can learn from such people.
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1.0
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I recommend to watch the movie Matrix when they discover that humans are just producers connected to a machine because that is the best explanation of a work day at arvato.
As an example I had to press a button in my phone to show that I was going to the toilet I also remember my manager telling me that I had 30 minutes lunch with 30 seconds notice.
Pros
It's a job a you get a salary at the end of the month. If you have no option go for it
Cons
Too stressful, You are a resource not a human, There is no way to meet the targets
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3.0
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- most enjoyable part of the job: very nice colleagues and good overall team atmosphere
- achieving good knowledge about online marketing

- hardest part of the job: dealing with unfriendly or extremely unsavvy customers

Pros
Free Snacks and Drinks
Cons
Management Style
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4.0
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Logging of new contracts on Microsoft CR Dynamics with a view to validating its adherence to MS compliance policies. Approving or invalidating the documents for processing or rejecting of the documents. Liaising with my team's co-workers for further information on type of deals and with Microsoft subsidiaries all over Europe, Africa and Middle East as well as Microsoft Channel Partners with a view to acquiring all the necessary paper work and high level approval
to process the deal. Long hours and working weekends and bank holidays is a must for this role.
Pros
being part of a fantastic team in a fantastic work atmosphere
Cons
working through christmas and new year's eve
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