Arvato
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Arvato Employee Review

Workplace atmosphere

3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
26 May 2013
- most enjoyable part of the job: very nice colleagues and good overall team atmosphere
- achieving good knowledge about online marketing

- hardest part of the job: dealing with unfriendly or extremely unsavvy customers

Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
1.0
Job Security/Advancement
2.0
Management
3.0
Culture
Pros
Free Snacks and Drinks
Cons
Management Style
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1.0
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17 June 2020
Same role
Customer Service Representative (Former Employee) - Dublin
I recommend to watch the movie Matrix when they discover that humans are just producers connected to a machine because that is the best explanation of a work day at arvato.
As an example I had to press a button in my phone to show that I was going to the toilet I also remember my manager telling me that I had 30 minutes lunch with 30 seconds notice.
Pros
It's a job a you get a salary at the end of the month. If you have no option go for it
Cons
Too stressful, You are a resource not a human, There is no way to meet the targets
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3.0
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15 July 2016
Same role
Customer service representative (Current Employee) - Dublin
A pleasant international work environment.
A typical day at work is 8 hours of answering the phone

My co-workers have different backgrounds and there is a lot one can learn from such people.
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4.0
Job Work/Life Balance
Salary/Benefits
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Job Culture
11 October 2012
Same role
Customer Service Transactional Specialist (Current Employee) - Microsoft in Sandyford Dublin 18
Logging of new contracts on Microsoft CR Dynamics with a view to validating its adherence to MS compliance policies. Approving or invalidating the documents for processing or rejecting of the documents. Liaising with my team's co-workers for further information on type of deals and with Microsoft subsidiaries all over Europe, Africa and Middle East as well as Microsoft Channel Partners with a view to acquiring all the necessary paper work and high level approval
to process the deal. Long hours and working weekends and bank holidays is a must for this role.
Pros
being part of a fantastic team in a fantastic work atmosphere
Cons
working through christmas and new year's eve
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