Arvato Employee Review

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Workplace atmosphere
Customer Service Representative (Former Employee) –  East Point Business Park26 May 2013
- most enjoyable part of the job: very nice colleagues and good overall team atmosphere
- achieving good knowledge about online marketing
- hardest part of the job: dealing with unfriendly or extremely unsavvy customers
Pros
Free Snacks and Drinks
Cons
Management Style
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Unprofessional supervisors
Anonymous (Current Employee) –  Dublin10 December 2019
Supervisors don't have the knowledge to hire the right people so you would suffer greatly everyday.
Previous agents' poor performance is somehow your fault.
And because supervisors aren't educated and don't know what they are doing, you would find it hard to communicate with your colleagues as they speak terrible English...
Also you would feel peer pressure attending meaningless events and give donations every time someone has their birthday or quits their job.
Forced events and donations are only for supervisors' satisfaction.
These should be optional, not mandatory but they don't realise how people secretly dislike it.

There are loads of gossipers who mind other people's business all the time as well.

I'm only here to pay the bills.
Pros
Snacks
Cons
Management
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Poor Managment
Content Analyst (Current Employee) –  Dublin10 October 2019
Depend on the project, very poor management, people do not feel comfortable because even a simple 'good morning' is hard to listen from managers and team leaders, is just about numbers and targets.
Pros
Flexible work time
Cons
No benefits, poor management
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3.5
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3.4Work/Life Balance
3.2Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.3Culture