Transactional Specialist (Former Employee) – Dublin – 3 September 2018
This company has a multicultural environment, pool and foosball tables and nice people around. There is no proper training for the new employees and for agents in general. There is some teams as Enterprise which do a huge amount of overtime every month and june is the worst period ever (fiscal year close), because you basically have no time for anything beyond work. The salary is another thing is not good, and there is no standards for promotion as well, so depending of the size of the team and the mood of the managers some people with less time in company and with less knowledge are promoted before the experienced agents. A piece of advice: this is a transition company where you should stay to have experience and move to a company who valorizes people. Career oportunities are not so great if you are looking for good payments.
Anonymous (Current Employee) – Dublin – 10 December 2019
Supervisors don't have the knowledge to hire the right people so you would suffer greatly everyday. Previous agents' poor performance is somehow your fault. And because supervisors aren't educated and don't know what they are doing, you would find it hard to communicate with your colleagues as they speak terrible English... Also you would feel peer pressure attending meaningless events and give donations every time someone has their birthday or quits their job. Forced events and donations are only for supervisors' satisfaction. These should be optional, not mandatory but they don't realise how people secretly dislike it.
There are loads of gossipers who mind other people's business all the time as well.