Manage the plants and tend to their growth and development(water and deadhead). I would advise customers on how to best treat a plant or what would suit their garden. Answering any queries.Solve customer complaints. Order stock for customers. Replenish stock.
The management is B&Q’s main issue. In the store I worked in; the managers were comparable to a certain German dictator. My responsibility was with front end, which I enjoyed at first, as I had daily interactions customers and felt a great sense of worth. However, as the job went on my work became more unappreciated. They would “promote” people, but leave them on the same pay as a regular cashier.