Bank of Ireland
3.7 out of 5 stars.
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Bank of Ireland Employee Reviews

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Location
Ireland160 reviews

Ratings by category

3.6Work-life balance
3.4Pay & benefits
3.3Job security & advancement
3.5Management
3.4Culture

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Found 160 reviews matching the searchSee all 259 reviews

It has changed dramatically through the years. It was once relationship driven now more computer focussed.

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Typical Day was based in front of a computer, hardest part of the job was trying to get loans approved for people. Most enjoyable part was relationship building
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No Opportunities

To work here they want you to have qualifications but you never get to use them and the Management I worked didn't have any 3rd level qualifications. There is a Yes Man culture with management and they are quiet clickie.You cant take annual leave as when you start you are at the bottom of a big list and the summer is mainly gone. If you get invited to a wedding you might not get the day off if its already taken on the list.In Branch Banking the work is mainly Monkey See Monkey Do. You will be given training but not enough so you will be left feeling like a fool on occasion.Mainly contract staff now unless you build a special relationship! and get made permanent.I would not recommend leaving a job to come work here and if you do work here just use it for experience and leave at 2 years and try find something decent as otherwise they will take your good years and make you decide to "Take the Package" once you have kids and a mortgage.

Pros

you get paid

Cons

Cant take annual leave when you need, not a nice atmosphere, No Job Security realistically with banks going digital
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Rubbish place to work

Worked there previous and bulling place to work. Poor management and poor training of managers. Not good about maternity leave and work life balance..
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None

Horrible staff and management, gave me horrible abuse and was just over all not a good experience very bad and dragged staff down, my main manager gave me an awful time very bad experience

Pros

None

Cons

Disgusting management
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Great place to work

Great place to work lovely team of people not fast paced at all and relaxed. Salary is not great and will take a long time to get a decent salary. If you are looking for an easy number go for it

Pros

Easy laid back atmosphere

Cons

Salary
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Bad place,no proper process, politics

Bad place,no proper process, politics, promoting friends instead of hard working peopleManagement is very poorBad work cultureImprovement is not encouraged. People are not willing to learn or embrace new things
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great as an entry level position but no career progression

Great when you start but soon you realise that its not a great place to work, increased workload the longer you are here with no increase in pay. No benefits, very poor systems , no career progression opportunites

Pros

good overtime, on site canteen

Cons

very outdated and poor performing systems, salary is very poor for the workload, no progression, dont want to promote people, nearly impossible to get any sort of payrise
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Be ready for a challenge

Good place to work but starting off the money is just ok. Calls are recorded and it's very easy to fail a call if you are not completely focused on what you are doing.

Pros

Colleagues are lovely

Cons

It's not what you know but who you know
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BOI- Bristol

Disappointing management and senior team that have let many employees down and gave me the worst experience ever. I do not recommend it for the purpose of growing and progressing and learning as you work. I am grateful to have gone through this experience cause what doesn’t break you always makes you stronger.
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Avoid at all costs

Terrible terrible salary for the immense work load and the managers and line managers co conspire to undermine workers and harvest a toxic environment

Pros

None

Cons

Everything
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If you're ambitious, motivated in financial services and sales, this is definitely the career for you

Good vibrant organisation to work for with promotion if you're ambitious, also they offer various schemes to join including a pension scheme which you contribute to through your salary

Pros

Subsidised canteen, pension scheme

Cons

Can be stressful, very slow progression
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Fun

Good place to work. Flexible working options. Good support to learn and switch between roles. Salary isn't great and progression is slow. Good management
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Great staff

Most of the staff were very friendly and helpful. Flexible hours. A number of changes in location but the city centre locations were very convenient.

Pros

Flexitime friendly staff location

Cons

A number of location changes
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Accuracy and Great Attention to Detail Needed

I found my working experience at Bank of Ireland was very pleasant, colleagues really friendly, Management and staff were very polite and very helpful in any advice I needed, I thoroughly enjoyed my time with them. I always looked forward going to work everyday, I would definitely recommend Bank of Ireland to anyone.

Pros

Overall experience was excellent. Pay very good.

Cons

None
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Paid time off

Being from the United States, I was thrilled to be offered 12 weeks paid time off my first year. They were understanding, as its part of their culture to have life outside of your job.

Pros

Community atmosphere
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Poor workplace culture and no permanent opportunities

Contracted 12 monthsApplied for 15 jobs (both externally and internally)Feedback from HR extremely poor and no follow up. Told there is no possibility of to apply as contractor. Would not recommend anyone to this company if contracted and looking for permanent position.

Pros

Close to city centre

Cons

Poor training, poor team collaboration, hierarchical. HR are not helpful
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It's a job

Interview was misleading. The job entails much more than what one is led to believe. Machines very old fashioned. Nothing is explained properly to staff. Way too many changes on a weekly basis. No commission for sales

Pros

None
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Lots to learn. Super intense.

Management left much to be desired. Team leader was very arrogant. Customers super temperamental. Training was haphazard. I did not feel supported at all during my time there.

Pros

Free lunch, kind colleagues

Cons

Horrible management and customers
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Always challenging and ever changing

Customers phone enquiring about finance rates.You agree on an acceptable rateCompleted a credit application and arrange approval/declineFollow up with documentation adhering to strict anti money laundering and customer identification procedures.Always working under time pressure and meeting customer expectations.Great satisfaction in meeting customers needs and booking the deal.The pace of change and new procedures were always challenging.

Pros

Company car, expenses, good salary

Cons

Mostly in a self employed mode.
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Busy and Underpaid

The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.

Pros

Canteen on site, ongoing compliance training

Cons

Understaffed, no pathway for progression, management biased
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Good work life balance

Regular Office hours and work life balance Nice team And interesting projects Hours were regular and overtime optional Various teams working in same area

Pros

Hours

Cons

Office
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Overall rating

Based on 259 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.4 out of 5 stars for Culture

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