Bank of Ireland
Bank of Ireland Employee Reviews
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Featured review
Bank of Ireland selected this as a representative review
Productive and Professional Environment
Customer Centricity prevails. Strong work ethic within teams and across channels. Supportive culture - of self, team and all work colleagues. Focus on personal and professional development - consistent support available in this regard.
Good
Good company to work with nice work culture, goof work life balance,Good management, less salary, Good work culture, good paid leaves good experience.
stressfull
To much gossip no hands in action, and you will be evaluated not by your work or achievement but for what other people say about you, their system is make for you to fail, o matter how good you are or how brilliant solutions you can give, what maters the most is just to be a sheep, no complaint or give ideas for better customer experience.
Pros
non
Cons
many
Staff friendly and helpful. Not so sure about management.
SWITCH OPERATOR (Former Employee) – IE – 6 November 2019
I worked during a time where staff and the bank union were at loggerheads with management. The staff were really good to me a newbie who was only there for a matter of a few months. However it was stressful due to the poor atmosphere due to the union and management troubles.
Best
Best company to have worked for though it needs a lot of restructuring as costs are high so generally pay can be on the lower end of the scale. overall great culture
Challenging and productive environment
Whether you work in branch sector , in Operations or in IT , you can be sure of a busy and fulfilling day. There is a strong culture of teamwork in offsite facilities. Branches have changed a lot in the past few years and the most difficult part of the job there is to manage the expectations of customers in a changing digital environment.
Good place of work
I really liked working in the branch, as one day is never the same. Things are different in every branch. The staff where friendly in general. Company' employment benefits are very good, but if you are on temporary contract, it is harder to avail of all of them.
Fast moving environment with opportunities to learn and and progress
Great opportunity to learn and upskill yourself in banking. opportunities for further education and qualifications. Career progression possible if you put work in.
Over qualified for the role
This was a contract role - Over qualified for the role - Job was not what I was expecting however I needed the job at the time. The programme going on was huge and would have been interesting if you were involved in the meat of the work.
productive and friendly environment to work in with the option to move to different departments
i work in the business online department and help customers with businesses or employees working in the business with payment queries. I also help them navigate through the online website when it comes to organising accounts that they have.
i love my job i give 110% to all i do
I love the people the staff the fast pace an ever changing queries but my heart is in weddings and events an i want to persue it i love to organise and plan i feel im good at this an know i can excel in this role
Great place to work
I was employed as a DRC working on Core Banking Systems Project. The management & team ensured that there was a healthy work culture, promoting an agile & unified approach to the project.
Elements of the project were difficult at times but support from management & colleagues was there in abundance.
Elements of the project were difficult at times but support from management & colleagues was there in abundance.
Pros
Salary, Project, Management
Cons
Location, Commute was difficult
Good Environment
A typical day is nice, sometimes manic. I learned to work under heavy loads of targets. Good management and excellent workplace culture. I enjoyed working here.
Great work place
it was a great place to work, with a strong and hardworking team
Great support from all team members
learned a lot about team work and multi tasking
management was great
Great support from all team members
learned a lot about team work and multi tasking
management was great
Productive, non-stop environment.
Was a good place to work, but lack of staff motivation began to create a few bumps in the road. Staff where great and fun to work with. Heavy work load everyday.
Pros
Great staff, good hours, subsidized canteen
Cons
Early mornings, heavy work load, lack of motivation
Morale has diminished over the last five years.
With a new CEO in place, I hope Bank of Ireland will rebuild Staff confidence and morale which in turn will transfer back to our Customers. Our customers are our Bread and Butter and our lifeline
Progressive workplace
If you are willing to roll up your sleeves and get stuck in, this can be a good place to work. With various locations available, travel times can be reduced. salaries vary depending on experience and grades. There are good educational supports available within the company.
Pros
subsidised canteen, good senior management
Cons
shift work timimgs can change to meet changing business needs
Terrible - avoid at all costs
Worst place I have ever worked. No respect for staff and zero emphasis on promotion based on merit. No formalized training on entry to role, expected to learn on the job.Bullying environment where management use policy to create a toxic environment for staff members. Performance assessment metrics are subjective (not formalized) and open to manipulation by team leaders. A number of staff are on long term stress leave and management make no efforts to resolve causes of work related stress.Promotions are not based on merit. Easily influenced people who will not challenge status quo ineffective processes or unfair treatment of staff members. Zero staff morale/protections in place and no desire to make the environment a efficient, effective, and motivated workplace.
Pros
Salary is comparative with market rates
Cons
IT in dark ages, management uneducated and uninformed, no respect for staff.
Digital Costumer Service
This was a Transition Year project in accordance with the school. It was an interesting experience helping different students setting up their accounts. Nice team structure and good arrangement
Good Place to work
It was a good place to work and had the opportunity to learn new things from Bank of Ireland. A day in the Bank of Ireland starts with a busy schedule because I was handling multiple teams located in different countries with different time zones. I learned to handle the remote team in different countries with different culture and different time zones. The hardest part of the job was test data management. I need to rely on the third party for test data and generation of test data is complicated
Pros
Good environment
Cons
Long hours
not the greatest
moving within BOI is difficult. salary moving internally doesnt go in line with the role.
they do provide great training and other education
systems are out dated
they do provide great training and other education
systems are out dated
Pros
education
Cons
salary and progression