Bank of Ireland Employee Review
An organisation in constant change
Used to be a very good place to progress and learn but in recent years opportunities for staff progression have diminished. Very little development and support of staff and people are generally expected to train themselves. Very heavily sales orientated with targets prioritised over competent and thorough customer advice. Short term focus with little concern about building long term relationships. The staff are great and do as much as they can in very difficult circumstances
Ratings by category
Short staffed on a continuous basis Received no training Badly managed Culture of bullying Hardest part of the job is the lack of focus on the customer Most enjoyable part of the job was the work itself and the customers
I was embarrassed to work for them when it came to customer care
I found working with Bank of Ireland Finance a very rewarding experience. . I was allowed work in an area that suited my ability. There was always great team work in my section. The hardest part of the job was staff shortages at busy times of the year.