Bank of Ireland Employee Review

Busy and Underpaid

3.0

27 July 2020

Customer Service Advisor (Former Employee) - Dublin

The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.

Ratings by category

3.0

Work/Life Balance

1.0

Salary/Benefits

1.0

Job security/advancement

2.0

Management

2.0

Culture

Pros

Canteen on site, ongoing compliance training

Cons

Understaffed, no pathway for progression, management biased

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Regular Office hours and work life balance
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And interesting projects
Hours were regular and overtime optional

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Pros

Hours

Cons

Office

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