Bank of Ireland
Bank of Ireland Employee ReviewHorrendous place to work with no support
Customer Advisor (Former Employee) - County Kildare - 17 May 2017
Short staffed on a continuous basis
Received no training
Badly managed
Culture of bullying
Hardest part of the job is the lack of focus on the customer
Most enjoyable part of the job was the work itself and the customers
Cons
I was embarrassed to work for them when it came to customer care
Ratings by category
3.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
Was this review helpful?
Similar reviews
Same role
Rubbish place to work
Customer Advisor (Former Employee) - IE - 29 May 2022
Worked there previous and bulling place to work. Poor management and poor training of managers. Not good about maternity leave and work life balance..
Was this review helpful?
Same role
Good place of work
Digital Customer Advisor (Former Employee) - County Meath - 10 October 2019
I really liked working in the branch, as one day is never the same. Things are different in every branch. The staff where friendly in general. Company' employment benefits are very good, but if you are on temporary contract, it is harder to avail of all of them.
Was this review helpful?
Same role
An organisation in constant change
Customer Advisor (Former Employee) - Cork - 7 February 2018
Used to be a very good place to progress and learn but in recent years opportunities for staff progression have diminished.
Very little development and support of staff and people are generally expected to train themselves.
Very heavily sales orientated with targets prioritised over competent and thorough customer advice. Short term focus with little concern about building long term relationships.
The staff are great and do as much as they can in very difficult circumstances
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Bank of Ireland. Our community is ready to answer.Ask a QuestionOverall rating
5
85
4
84
3
51
2
12
1
26
Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.4 out of 5 stars for Culture
Questions about Bank of Ireland
- Was your hard work acknowledged at Bank of Ireland?3 people answered
- How do you feel about the future of Bank of Ireland?3 people answered
- What should you wear to an interview at Bank of Ireland?3 people answered
- What is the interview process like at Bank of Ireland?3 people answered
- How are the working hours at Bank of Ireland?3 people answered
- How would you describe the pace of work at Bank of Ireland?2 people answered
- On average, how many hours do you work a day at Bank of Ireland?2 people answered
- How long does it take to get hired from start to finish at Bank of Ireland? What are the steps along…2 people answered
- How long roughly does it take to hear back after doing an interview with BOI? Are unsuccessful candi…2 people answered
- Have no a uniform/dress codeOne person answered
Bank of Ireland Reviews by Job Title
- Companies
- Bank of Ireland
- Employee reviews
- Horrendous place to work with no support