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Bank of Ireland
3.8 out of 5 stars.
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Bank of Ireland

Bank of Ireland Employee Review
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productive and friendly environment to work in with the option to move to different departments

i work in the business online department and help customers with businesses or employees working in the business with payment queries. I also help them navigate through the online website when it comes to organising accounts that they have.

Ratings by category

4.0Work/Life Balance
3.0Salary/Benefits
3.0Job security/advancement
3.0Management
5.0Culture
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Busy and Underpaid

The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.

Pros

Canteen on site, ongoing compliance training

Cons

Understaffed, no pathway for progression, management biased
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Digital Costumer Service

This was a Transition Year project in accordance with the school. It was an interesting experience helping different students setting up their accounts. Nice team structure and good arrangement
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Good work life balance

Regular Office hours and work life balance Nice team And interesting projects Hours were regular and overtime optional Various teams working in same area

Pros

Hours

Cons

Office
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Overall rating

3.8

Based on 237 reviews
5
81
4
76
3
50
2
11
1
19

Ratings by category

3.7Work/Life Balance
3.4Salary/Benefits
3.3Job security/advancement
3.5Management
3.5Culture
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