Bank of Ireland Employee Review
productive and friendly environment to work in with the option to move to different departments
i work in the business online department and help customers with businesses or employees working in the business with payment queries. I also help them navigate through the online website when it comes to organising accounts that they have.
Ratings by category
The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.
Canteen on site, ongoing compliance training
Understaffed, no pathway for progression, management biased