Bank of Ireland Employee Review
I would start my job at 9 in the moring monday to wednesday & finish at 5 o clock , my job would entail dealing with customers via phone, email, post, fax. We dealt with all in house systems, we would have our own portfolio , we would also help other staff members out with there queue of account's if they were behind, there was alot of team work involved in which i like & i would also work on my own initiative.
Ratings by category
The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.
Canteen on site, ongoing compliance training
Understaffed, no pathway for progression, management biased