Bank of Ireland Employee Reviews
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The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.
Canteen on site, ongoing compliance training
Understaffed, no pathway for progression, management biased
I've worked for the company for 8 years. It used to be a well organised, busy but pleasant place to work. Within the last 3 years, we've experience a massive workforce downsizing through an outsourcing programme with the promise of widespread technology changes. Capacity plans were manipulated by senior managers in order to meet their cost reduction requirements and no new technology has been brought in to date within my department. We're constantly pressured to keep delivering results with little or no support from the management team above us. Customers needs are not being met and staff walfare is ignored.
Flexible remote working is available now
Long hours, highly pressured, key issues are ignored by our management structure
Bank of Ireland is very good place to start your career in finance. In the bank there is a lot of space to grow and in one year that i am in the Bank i can tell i learned a lot about finance, and that will definitely help me in the future career.
Management style & overall management team need to enter the 21st century. No work life balance, little understanding of life outside of the bank. No opportunities for working from home, part time work or job sharing. A lot of very highly skilled mothers have left their employment because of these issues. It needs to be addressed if women are ever expected to stay in the workplace. Although it is not just a problem in bank of Ireland, it is particularly prevalent from 20 years experience working there
good environment of work and helpful management. salaries are always on time. chances to move abroad to join the head office. being a out source employee its kind of feeling that restrict to make more decision where you have more opportunities to grab. for better future
Good hours, amazing management, great co-workers. Perfect place if you have a family or want an amazing work-life balance. Cons to that is you aren't improving, and the skills you learn here are not sufficient enough to keep you as a competitive candidate in the future. You will never be outside your comfort zone
If you are Call Centre based then inflexible late allowance is frustrating - no matter based on "acts of God"/ a meteorite strike etc ... Good place to work though, good people and a company that wants to do the right thing just a little slow to get there.
I worked in the contact centre in Tallaght. The people are great but the job itself can be stressful and draining. Taking 70+ calls a day can be tough. I was lucky enough to progress in my role, eventually being able to train new staff members in and not taking many calls at all. It's a great job when you're just out of college. The hours are flexible and they've recently introduced a 4 day working week which for me, was great.
To much gossip no hands in action, and you will be evaluated not by your work or achievement but for what other people say about you, their system is make for you to fail, o matter how good you are or how brilliant solutions you can give, what maters the most is just to be a sheep, no complaint or give ideas for better customer experience.
I worked during a time where staff and the bank union were at loggerheads with management. The staff were really good to me a newbie who was only there for a matter of a few months. However it was stressful due to the poor atmosphere due to the union and management troubles.