Bank of Ireland Employee Reviews in Dublin, County Dublin
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Dublin, County Dublin81 reviews
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Bank Official (Former Employee) - Dublin - 28 March 2022
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The most useful review selected by IndeedGood place to work but starting off the money is just ok. Calls are recorded and it's very easy to fail a call if you are not completely focused on what you are doing.
Pros
Colleagues are lovely
Cons
It's not what you know but who you know
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None
Customer Service (Former Employee) - Dublin, County Dublin - 26 May 2022
Horrible staff and management, gave me horrible abuse and was just over all not a good experience very bad and dragged staff down, my main manager gave me an awful time very bad experience
Pros
None
Cons
Disgusting management
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Bad place,no proper process, politics
Technical Support Specialist (ServiceNow) (Former Employee) - Dublin, County Dublin - 29 April 2022
Bad place,no proper process, politics, promoting friends instead of hard working people Management is very poor Bad work culture Improvement is not encouraged. People are not willing to learn or embrace new things
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great as an entry level position but no career progression
payments (Former Employee) - Dublin, County Dublin - 14 April 2022
Great when you start but soon you realise that its not a great place to work, increased workload the longer you are here with no increase in pay. No benefits, very poor systems , no career progression opportunites
Pros
good overtime, on site canteen
Cons
very outdated and poor performing systems, salary is very poor for the workload, no progression, dont want to promote people, nearly impossible to get any sort of payrise
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Avoid at all costs
Call Centre Agent (Former Employee) - Dublin, County Dublin - 9 February 2022
Terrible terrible salary for the immense work load and the managers and line managers co conspire to undermine workers and harvest a toxic environment
Pros
None
Cons
Everything
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Fun
Business Analyst (Former Employee) - Dublin, County Dublin - 15 December 2021
Good place to work. Flexible working options. Good support to learn and switch between roles. Salary isn't great and progression is slow. Good management
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Great staff
Office Administrator (Former Employee) - Dublin, County Dublin - 8 December 2021
Most of the staff were very friendly and helpful. Flexible hours. A number of changes in location but the city centre locations were very convenient.
Pros
Flexitime friendly staff location
Cons
A number of location changes
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Accuracy and Great Attention to Detail Needed
Data Entry Operator (Former Employee) - Dublin, County Dublin - 4 November 2021
I found my working experience at Bank of Ireland was very pleasant, colleagues really friendly, Management and staff were very polite and very helpful in any advice I needed, I thoroughly enjoyed my time with them. I always looked forward going to work everyday, I would definitely recommend Bank of Ireland to anyone.
Pros
Overall experience was excellent. Pay very good.
Cons
None
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Paid time off
Fraud Analyst (Former Employee) - Dublin, County Dublin - 14 September 2021
Being from the United States, I was thrilled to be offered 12 weeks paid time off my first year. They were understanding, as its part of their culture to have life outside of your job.
Pros
Community atmosphere
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Busy and Underpaid
Customer Service Advisor (Former Employee) - Dublin - 27 July 2020
The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.
Pros
Canteen on site, ongoing compliance training
Cons
Understaffed, no pathway for progression, management biased
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Jobs at Bank of Ireland
in Dublin, County DublinGood work life balance
Regular Office hours and work life balance
Nice team
And interesting projects
Hours were regular and overtime optional
Various teams working in same area
Pros
Hours
Cons
Office
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Good Learning
Good place to work and having more scope for leaning.Good team work.Collabrative things.Things move slowly because of regulations.Work from home facility is there .Work life balance if good.
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Productive workplace
Credit controller (Current Employee) - Dublin - 16 February 2020
Bank of Ireland is very good place to start your career in finance. In the bank there is a lot of space to grow and in one year that i am in the Bank i can tell i learned a lot about finance, and that will definitely help me in the future career.
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Great to work for . Good benefits .
Bank Assistant (Former Employee) - Dublin - 6 February 2020
Worked with a team . Fast paced but always support when needed . I worked shift so had plenty of time off to enjoy life also. Worked with great people and salary was good with benefits.
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Excellent
Senior Automation Test Analyst (Former Employee) - Dublin - 7 January 2020
I loved working with Bank of Ireland. It is a very good firm. Got chance to work on multiple projects with different skill sets required. They offer wonderful opportunity in terms of working and learning parallel.
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Boi risk
Predictive Modelling Analyst (Current Employee) - Dublin - 7 December 2019
Good hours, amazing management, great co-workers. Perfect place if you have a family or want an amazing work-life balance. Cons to that is you aren't improving, and the skills you learn here are not sufficient enough to keep you as a competitive candidate in the future. You will never be outside your comfort zone
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stressfull
Assist customer (Current Employee) - Dublin - 9 November 2019
To much gossip no hands in action, and you will be evaluated not by your work or achievement but for what other people say about you, their system is make for you to fail, o matter how good you are or how brilliant solutions you can give, what maters the most is just to be a sheep, no complaint or give ideas for better customer experience.
Pros
non
Cons
many
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Challenging and productive environment
Senior Bank Official (Former Employee) - Dublin - 23 October 2019
Whether you work in branch sector , in Operations or in IT , you can be sure of a busy and fulfilling day. There is a strong culture of teamwork in offsite facilities. Branches have changed a lot in the past few years and the most difficult part of the job there is to manage the expectations of customers in a changing digital environment.
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productive and friendly environment to work in with the option to move to different departments
Customer Service Advisor (Current Employee) - Dublin - 20 August 2019
i work in the business online department and help customers with businesses or employees working in the business with payment queries. I also help them navigate through the online website when it comes to organising accounts that they have.
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Great place to work
Business UAT Test Analyst - CBSP (Former Employee) - Dublin - 12 June 2019
I was employed as a DRC working on Core Banking Systems Project. The management & team ensured that there was a healthy work culture, promoting an agile & unified approach to the project.
Elements of the project were difficult at times but support from management & colleagues was there in abundance.
Pros
Salary, Project, Management
Cons
Location, Commute was difficult
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Productive, non-stop environment.
Group Loans Administration and Mortgage Operations (Former Employee) - Dublin - 10 April 2019
Was a good place to work, but lack of staff motivation began to create a few bumps in the road. Staff where great and fun to work with. Heavy work load everyday.
Pros
Great staff, good hours, subsidized canteen
Cons
Early mornings, heavy work load, lack of motivation
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Ask a question about working or interviewing at Bank of Ireland. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.4 out of 5 stars for Culture
Questions about Bank of Ireland
- Was your hard work acknowledged at Bank of Ireland?3 people answered
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