Bank of Ireland
3.8 out of 5 stars.
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Bank of Ireland Employee Reviews for Collection Agent

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Bank of Ireland are very good to their staff. They are very supportive when it comes to extra education and will cover the costs of the QFA exams and give extra annual leave as study days.
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Management left much to be desired. Team leader was very arrogant. Customers super temperamental. Training was haphazard. I did not feel supported at all during my time there.
Pros
Free lunch, kind colleagues
Cons
Horrible management and customers
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I would start my job at 9 in the moring monday to wednesday & finish at 5 o clock , my job would entail dealing with customers via phone, email, post, fax. We dealt with all in house systems, we would have our own portfolio , we would also help other staff members out with there queue of account's if they were behind, there was alot of team work involved in which i like & i would also work on my own initiative.
Pros
Free banking
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