Bank of Ireland
3.7 out of 5 stars.
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Bank of Ireland Employee Reviews for Collection Agent

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Job Title
Collection Agent3 reviews
Location
Ireland3 reviews

Ratings by category

3.4Pay & benefits

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Found 3 reviews matching the searchSee all 263 reviews

Great Bank to work for

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Bank of Ireland are very good to their staff. They are very supportive when it comes to extra education and will cover the costs of the QFA exams and give extra annual leave as study days.
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Lots to learn. Super intense.

Management left much to be desired. Team leader was very arrogant. Customers super temperamental. Training was haphazard. I did not feel supported at all during my time there.

Pros

Free lunch, kind colleagues

Cons

Horrible management and customers
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Productive

I would start my job at 9 in the moring monday to wednesday & finish at 5 o clock , my job would entail dealing with customers via phone, email, post, fax. We dealt with all in house systems, we would have our own portfolio , we would also help other staff members out with there queue of account's if they were behind, there was alot of team work involved in which i like & i would also work on my own initiative.

Pros

Free banking
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Overall rating

Based on 263 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.4 out of 5 stars for Culture

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