Bank of Ireland Pay & benefits reviews
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Customers phone enquiring about finance rates.You agree on an acceptable rateCompleted a credit application and arrange approval/declineFollow up with documentation adhering to strict anti money laundering and customer identification procedures.Always working under time pressure and meeting customer expectations.Great satisfaction in meeting customers needs and booking the deal.The pace of change and new procedures were always challenging.
Company car, expenses, good salary
Mostly in a self employed mode.
I really liked working in the branch, as one day is never the same. Things are different in every branch. The staff where friendly in general. Company' employment benefits are very good, but if you are on temporary contract, it is harder to avail of all of them.
I was employed as a DRC working on Core Banking Systems Project. The management & team ensured that there was a healthy work culture, promoting an agile & unified approach to the project. Elements of the project were difficult at times but support from management & colleagues was there in abundance.
Salary, Project, Management
Location, Commute was difficult
Worst place I have ever worked. No respect for staff and zero emphasis on promotion based on merit. No formalized training on entry to role, expected to learn on the job.Bullying environment where management use policy to create a toxic environment for staff members. Performance assessment metrics are subjective (not formalized) and open to manipulation by team leaders. A number of staff are on long term stress leave and management make no efforts to resolve causes of work related stress.Promotions are not based on merit. Easily influenced people who will not challenge status quo ineffective processes or unfair treatment of staff members. Zero staff morale/protections in place and no desire to make the environment a efficient, effective, and motivated workplace.
Salary is comparative with market rates
IT in dark ages, management uneducated and uninformed, no respect for staff.
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1.Mainly worked on the computer and helped organising 2.Learned the importance of costumer privacy 3.Management was kind but let us be independent 4.Mostly independent working with occasional teamwork for projects 5.Learning how to photocopy 6.The general workplace environment
Very good canteen, Casual Fridays
Bit of a trek to get there
I've been working with BOI for the last few months while they implement the move to self service and half day cash services in branch. I received no training whatsoever and was expected to hit the ground running. Every day is a challenge when dealing with customers who are told they can only access part of their account balance due to cash counters closing, who are made to cancel a DD or SO online, or who have to give notice to withdraw over 5k. In my opinion the branch staff are there to take the abuse and get on with it for a poor salary. The job itself has become somewhat easier since the changes have taken place, however my colleagues and I still receive daily complaints from irate customers, with some personal attacks. Most of my time is spent showing customers how to use the self service devices, setting up new accounts and registering customers for 365 Online. The afternoons are usually very quiet as customers just use the devices without requiring assistance. In my current branch, the staff get on very well and pull together for the sake of getting a job done but the workplace culture of BOI and the supposed perks and progression routes they advertise, are non existent. For a younger person, it is not ideal as there are no outlets or potential for staff events.
Staff get on very well, work is relatively easy once you get settled, working hours are not very long.
No consideration for staff, poor salary, no social events or potential for networking.
I would be very hesitant to recommend BOI as an employer. Salaries & benefits are well below the market average & the scope for advancement is limited
Lower salaries & benefits than the market average, limited scope for advancement, non central locations with negatively impact work/life balance
Most enjoyable part of the job was my colleagues, great family type team spirit. Was also offered good support in respect to time off and counselling due to illness.
late shifts and pay freeze for majority of my extended term of employment