Bank of Ireland Employee Review
Great work place
Review activities scheduled for the day as per your portfolio i.e contact customers, complete credit paper or meet with Senior management to discuss cases, review new cases in full and attempt engagement with customer.
Good team morale, good location, approachable management
Lack of transparency between departments, contract
The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.
Canteen on site, ongoing compliance training
Understaffed, no pathway for progression, management biased