Bank of Ireland
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Bank of Ireland Employee Review

Great work place

4.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
17 April 2019
it was a great place to work, with a strong and hardworking team
Great support from all team members

learned a lot about team work and multi tasking

management was great
Ratings by category
4.0
Work/Life Balance
4.0
Salary/Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
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9 March 2016
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Case Manager, Mortgage Resolutions Team (Current Employee) - Dublin City Centre, County Dublin
Review activities scheduled for the day as per your portfolio i.e contact customers, complete credit paper or meet with Senior management to discuss cases, review new cases in full and attempt engagement with customer.
Pros
Good team morale, good location, approachable management
Cons
Lack of transparency between departments, contract
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4.0
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17 April 2015
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Recovery & Resolution Manager (Former Employee) - Dublin
I enjoyed my experience in Bank of Ireland and the opportunities that arose during my time there.
I found most people I worked with to have great integrity and a strong work ethic.
Cons
Long hours
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3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
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27 July 2020
Customer Service Advisor (Former Employee) - Dublin
The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.
Pros
Canteen on site, ongoing compliance training
Cons
Understaffed, no pathway for progression, management biased
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