Bank of Ireland Employee Reviews
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The job itself is not too difficult although you need to be prepared to deal with unpleasant customers and difficult situations. Strict deadlines to meet everyday and overall overworked for just above minimum wage position.
Canteen on site, ongoing compliance training
Understaffed, no pathway for progression, management biased
I was employed as a DRC working on Core Banking Systems Project. The management & team ensured that there was a healthy work culture, promoting an agile & unified approach to the project. Elements of the project were difficult at times but support from management & colleagues was there in abundance.
Salary, Project, Management
Location, Commute was difficult
Was a good place to work, but lack of staff motivation began to create a few bumps in the road. Staff where great and fun to work with. Heavy work load everyday.
Great staff, good hours, subsidized canteen
Early mornings, heavy work load, lack of motivation
If you are willing to roll up your sleeves and get stuck in, this can be a good place to work. With various locations available, travel times can be reduced. salaries vary depending on experience and grades. There are good educational supports available within the company.
subsidised canteen, good senior management
shift work timimgs can change to meet changing business needs
Worst place I have ever worked. No respect for staff and zero emphasis on promotion based on merit. No formalized training on entry to role, expected to learn on the job.Bullying environment where management use policy to create a toxic environment for staff members. Performance assessment metrics are subjective (not formalized) and open to manipulation by team leaders. A number of staff are on long term stress leave and management make no efforts to resolve causes of work related stress.Promotions are not based on merit. Easily influenced people who will not challenge status quo ineffective processes or unfair treatment of staff members. Zero staff morale/protections in place and no desire to make the environment a efficient, effective, and motivated workplace.
Salary is comparative with market rates
IT in dark ages, management uneducated and uninformed, no respect for staff.
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It was a good place to work and had the opportunity to learn new things from Bank of Ireland. A day in the Bank of Ireland starts with a busy schedule because I was handling multiple teams located in different countries with different time zones. I learned to handle the remote team in different countries with different culture and different time zones. The hardest part of the job was test data management. I need to rely on the third party for test data and generation of test data is complicated
Signing in on the computer and checking all jobs needed to be done for the day. You can find a job were you are looked after very well. Excellent management . Workplace culture up beat and good, The hardest part of the job is dealing with irate customers and trying to get them to listen to what you are telling them.helping customer to find what they want and sending them off happy.
work conditions very good
can be asked to work Christmas day
Learn in role, on job. Could work on management in all areas between colleagues to work together, staffing numbers would assist in this area also. Large amount of information to be learnt in all areas, fast paced roles in which you must be willing to be flexible in working.
The banking sector is changing with the times. There is however a shortage of front line staff to assist with customer expectations. Customers expectations are changing as is the way that banking is progressing. It is becoming more automated and less paper transactions.
Lack of staff.
I am fully QFA(Qualified Financial Adviser) as of July 2017 have worked on both the operations(back office) side and the customer to customer helpdesk & query side. I have also been part of a project Team to identify Fraudulent transactions & cancel fraud payments before leaving customers account. If unsuccessful we also made our best effort to recoup the customers funds. Currently my day to day tasks include processing, ordering, re-issuing, & cancelling Business Credit Cards. I am in direct contact with the Companies themselves for any requests or queries. I also compile MIS reports & QA of all work carried out by the Team on a Day to Day basis. I like to work here as staff are treated well & fair, but opportunities are becoming more limited, with robotics systems being rolled out. Also there are very few employee incentive schemes.
Comfortable Working Environment. Job Security
No Free Lunches. No Colleage Rewards. No incentives i.e. bonus, gifts, promotions etc. Very low focus on employee moral, which I feel is vital.
1.Mainly worked on the computer and helped organising 2.Learned the importance of costumer privacy 3.Management was kind but let us be independent 4.Mostly independent working with occasional teamwork for projects 5.Learning how to photocopy 6.The general workplace environment
Very good canteen, Casual Fridays
Bit of a trek to get there