I enjoyed my time with Bank Of Ireland. My daily job consisted of contacting customers to remind them of direct debits due to be paid and help them come to an arrangement of payment so as to not fall into bad debt.
I found working with Bank of Ireland Finance a very rewarding experience. . I was allowed work in an area that suited my ability. There was always great team work in my section. The hardest part of the job was staff shortages at busy times of the year.
in my time at Bank of Ireland I learned a huge amount from very friendly professional experienced members of staff .
all managers were very approachable with any issues or concerns relevant to the job in hand and maintained a fantastic atmosphere among all staff members .
my co-workers were a variety of people from all over the city of Dublin and indeed Europe and beyond - a very rewarding place to work .
I had a wonderful experience in working with BOI
The journey was not at all smooth we had to be in contact with different stakeholders and hence it was a new challenge every day
The most important part was that there was a great learning experience
My daily duties consisted of giving out brochures to passing students.
I was in charge of collecting money, counting and hanging it off to our manager.
I helped with the fundamental of our school company funded business.
As the role implies, I was in charge of the sales and marketing procedures of the business to ensure the efficiency of the running of the business and made sure the optimal goal was being reached.
I work for cpl recruited for bank for Ireland. The helpdesk is a great place to work for. The systems could be improved a lot this would make the job easier a as the main calls we would deal with are technical calls.
I enjoyed my time with Bank of Ireland as it was my first corporate job and I learned the basics of customer service there.
I worked with excellent leaders and mentors and developed both personally and professionally during my time there.
Review activities scheduled for the day as per your portfolio i.e contact customers, complete credit paper or meet with Senior management to discuss cases, review new cases in full and attempt engagement with customer.
Good team morale, good location, approachable management
Lack of transparency between departments, contract
In the week i worked with Bank Of Ireland i learned alot. We were all tasked with getting as many people as possible to sign up student accounts as we setted up outside of the maynooth college. It took many skills you had to be confident, speak clearly, make the student feel at ease and have good one on one skills. It was an exciting environment and it got very competitive as everyone wanted to have top sales for the week. All of the staff and management were very friendly and everyone worked as a team.
Liaise with on duty shift manager to manage Day to Day workflow: organise and prioritise work load to make sure all agreed SLA’s are achieved in desired timelines. Adapting workflow to any issues that may arise.