Brown Thomas Arnotts
4.0 out of 5 stars.
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Brown Thomas Arnotts Careers and Employment

About the company

  • CEO
    Galen Weston
    approve of Galen Weston's performance
  • Founded
  • Company size
    501 to 1,000
  • Revenue
    €86m to €428m (EUR)
  • Industry
    Retail & Wholesale
  • Headquarters
    21-26 Anne's Lane, South Anne Street, Dublin 2
  • Link
    Brown Thomas Arnotts website
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Rating overview

Rating is calculated based on 157 reviews and is evolving.



Sales Assistant in Dublin, County Dublin
on 5 July 2022
Nice place to work
Nice culture. Pressure to sell a lot of expensive things. Good management but not the best communication about work schedules. I enjoyed my time working here.
Sales Consultant cosmetics in Limerick
on 9 June 2022
No progression.
Not a friendly atmosphere to work in, very intense in a lot of ways and overload work both mentally and physically, department management not approachable or helpful and very biased, customers find a lot of the staff false and that is coming from acustomer's perspective, management DO NOT appreciate good experienced loyal staff, you earn you're few euros in there.
Sales Assistant in Cork, County Cork
on 2 June 2022
Nice job
Nice hours and good breaks. Commission nice aswell. Nice staff that are friendly and welcoming. High standard of customer service is expected. Some not so nice managers but can be managed when the staff are so nice.
Event Entertainer in Dublin, County Dublin
on 2 June 2022
Fun energetic and supportive environment
Great team to work with… the common goal is customer service and if you can’t deal with offering a really great service then you shouldn’t apply to be part of the BT family.
Senior Sales Assistant in Blanchardstown, County Dublin
on 18 May 2022
Not just standing there being bougie.
Depending on the store you work in, the job description can be completely different. Working in a main Brown Thomas involves a very fast-paced, busy environment, which can often be quite stressful. However, you're generally in a specific area or department, and you can at least become familiar with the same area & brands everyday. Working in a BT2 store isn't as fast-paced (certain beauty concessions are especially slow, however fashions can definitely be just as busy/messy), and if you're not working for a concession, you can be in multiple departments and have to cover multiple areas at once - very stressful.The benefits are good, and colleagues tend to be very friendly and welcoming (especially the smaller stores). Pay tends to be a little over minimum at the beginning for first-time sales assistants, but you do have the opportunity to advance and upgrade your pay. Sunday pay (time and a quarter initially, moves up to time and a half after probation period) and commission (~1.25%) is also a great bonus. Overall, the company themselves are much better than you would find nowadays, however people think you can join a luxury department store just to stand there and look pretty. It is definitely hard work, and they expect a lot from you in every aspect, such as customer service, uniform & physical presentation, back-of-house management, etc. They are very welcoming of new sales assistants / college students, so don't worry if you don't have experience - just make sure to put your best foot forwards.

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Questions and answers

People have asked 24 questions about working at Brown Thomas Arnotts. See the answers, explore popular topics and discover unique insights from Brown Thomas Arnotts employees.

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Interview insights

Insights from 172 Indeed users who have interviewed with Brown Thomas Arnotts within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

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