SALES ASSISTANT (Former Employee) – Dublin – 13 July 2019
fast paced and energetic work place, management and staff were friendly and added to the enjoyment of the job. Lack of communication from management sometimes caused issues but they were always resolved
A typical day is being over worked and underpaid. I learned how to deal with difficult customers here and also difficult managers. Retail is a hard enough job but Brown Thomas was extremely difficult due to the politics. Management acting like they were better then staff due to where they were from and who they knew. Extreme pressure put on staff when the ceo was coming to visit, which all seemed very fake.
long hours, underpaid, management, type of staff they have working here
If you are able to flourish in a very strict environment than you may do well at brown thomas
Despatch/stockroom (Current Employee) – Cork – 7 November 2018
As I still work at the job I'm not all that sure as to what I can say. It definitely used to be a better place to work for sure but times change. I really thought I'd be working at that place for the next twenty years but not the case.
Retail Assistant (Former Employee) – County Cork – 6 July 2018
i thoroughly enjoyed working in Brown thomas. i got on really well with the manager and she was very fair to all the staff. the staff were very friendly and always looked out for you and helped you if you ever needed assistance.
Part Time Sales Consultant (Current Employee) – Dublin – 6 February 2018
The work day start times vary due to it being a retail store, based on the 3rd floor there is a large range of products to become familiar with from food to kitchen electrical appliances. Confidence is necessary in order to communicate the benefits and uniqueness of each brand to customers with many being tourists who are looking for gifts. Good manners and tactfulness are necessary too as Brown Thomas is an established name and high quality service is expected from the moment a customer walks through the door. The most enjoyable part of the job is meeting different customers from all over Ireland and the world and making them feel welcome and looked after and finding the ideal gift or product that suits their needs.
Working there makes me feel comfortable and having a great time with a multicultural team.Such a pleasure spend my days with so many good people. The only bad thing is about the business itself,the unsocial hours are hard!
Retail Manager (Former Employee) – Dublin – 18 April 2017
Brown Thomas provides impeccable customer service and it is a pleasure to work with such luxury goods. Beautiful surroundings and atmosphere. Good HR and management team. They will bring out the best in your abilities.
Retail hours, especially Christmas and New Years. Competitive sales.
Brown Thomas is a very professional company to work for and there is very little ambiguity within their company. All sufficient training to do the job required was provided. Most of the staff are very friendly and welcoming to temporary staff. It is easy to get your work done if you are willing to do it.