Imagine having a member of staff bully another colleague to the point they walked out of the office and for management to discipline the person who was bullied. Welcome to BT where you have BT Uk come over and refer to the “main land” and you make appointment for field agents to go into companies and they not turn up. The same field agent that was on the Irish apprentice and told she was a joke. Horrible company
answer calls help customer to your best you can go over and beyond I learned how to deal with difficult customer management are ok work culture is fun and multi culture there many different culture on the work floor hardest part of the job when get a difficult call and you can't get to the bottom of there issue on the first point of contact most enjoyable part of the job is meeting new people and getting to know how and what is happening and also the event that is held in the work place from the number of charity that we raise more for though the year
good people working there hours are too bad
the rotation shifts never the same shift time in one week
Empresa de grande visibilidade no mundo que almeja ser um dos melhores lugares para se trabalhar no Reino Unido até o final de 2014. Sem dúvidas uma empresa que se importa bastante com o funcionário e enriquecedora para qualquer profissional.
-They give you space to innovate dependent on team and manager as long as you provide your daily / weekly / monthly & yearly outputs (very understandable and completely necessary!) -Flexible depending on manager but I have always had extremely good managers there
I have been with BT for nearly 10 years now. Entering as a rep on a helpdesk, moving on to diff roles, eventually managing that helpdesk and am now a contract manager on one of the larget contracts BT has.