BT Employee Reviews

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5.0
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An excellent company underrated
Senior IT Project Manager (Former Employee) –  Dublin24 July 2019
I worked for BT for 14 years. It was always challenging but if you managed to execute you were rewarded and promoted. Work Life balance was always an issue though.

I got to travel the world, meet other awesome BT people.

Really great company.
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2.0
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Corporate Account Manager
Senior Corporate Account Manager (Former Employee) –  Grand Canal Plaza, Dublin 41 November 2018
BT Ireland was a tough place to work as an account manager.

You are driven to achieve your number but you get very little help.

In saying that, the craic is good because of the madness that goes on.
Pros
The craic is good and you make life long friends
Cons
It's a tough place to work and performance management is brutal
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5.0
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Empresa profesional y seria
Communication Consultant (Former Employee) –  County Dublin24 October 2018
Excelente experiencia con excelentes compañeros, lo recomendaría sin dudar.
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2.0
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agent are good to work with
customer service agent (Current Employee) –  Dublin swords14 August 2018
answer calls help customer to your best you can go over and beyond
I learned how to deal with difficult customer
management are ok
work culture is fun and multi culture there many different culture on the work floor
hardest part of the job when get a difficult call and you can't get to the bottom of there issue on the first point of contact
most enjoyable part of the job is meeting new people and getting to know how and what is happening and also the event that is held in the work place from the number of charity that we raise more for though the year
Pros
good people working there hours are too bad
Cons
the rotation shifts never the same shift time in one week
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5.0
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Great workplace
Technical Support Assistant (Former Employee) –  Swords, County Dublin25 April 2018
great atmosphere here at bt , working with team players. great sakry and work ethic to be found here , good location , would reccomend to a friend, absolutely
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4.0
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Good place to work
IP Voice - Senior Program Manager /CX Lead (Former Employee) –  South Dublin, County Dublin12 October 2017
Good opportunities to develop and grow. Expensive to change the legacy systems and the strategic systems are difficult to implement globally due to politics and vested country interests.

All round if you're in a good department like IT then the work is enjoyable and appreciated financially.
Pros
Flexible hours and work from home
Cons
Work life balance
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4.0
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Not applicable
Not applicable (Current Employee) –  Not applicable9 October 2017
I do not want to give a review as I would like to keep this information to myself. Overall the company had an excellent work life balance and there were plenty of opportunities to develop.
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1.0
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terrible
Inbound Sales/ Customer Service (Former Employee) –  dublin18 August 2017
through manpower recruitment
not a nice place to work at all
2nd rate staff with no benefits at all and pretty much minimum wage
wouldnt recommend unless higher level and proper employee
Pros
none
Cons
contractor treated indifferently
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4.0
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Strong Business ethic
Development / Test team manager (Current Employee) –  Dublin Ireland27 June 2016
BT Ireland is part of the wider BT Group, one of the biggest telecommunications companies in the World.

BT Ireland gives its staff the responsibility and trust to path your own career through hard work and good work ethic.
Pros
Good healthcare, worklife balance
Cons
No opportunities to work in wider BT Group
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3.0
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Good people and good teams
Enterprise Architect (Former Employee) –  Dublin20 November 2015
Good people and good teams in the service delivery department
Dedicated and organized project managers
Good planning and structure
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5.0
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BT Ireland believes and stands by it's values
Business/Residential Technical Support Manager (Former Employee) –  Dublin, D28 July 2015
BT offers a wide range of products and services to help a business cope with today's increasingly complex global communications.
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5.0
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Teamwork
Customer Change Manager (Former Employee) –  Dublin, D20 November 2014
Great teamwork at BT. Pension health care share ownership plans available.
Pros
Flexible
Cons
Long hours
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5.0
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Empresa dinâmica e agradável.
Auxiliar administrativo. (Former Employee) –  Dublin,17 November 2014
Empresa de grande visibilidade no mundo que almeja ser um dos melhores lugares para se trabalhar no Reino Unido até o final de 2014. Sem dúvidas uma empresa que se importa bastante com o funcionário e enriquecedora para qualquer profissional.
Pros
Me fazer me sentir parte da empresa.
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5.0
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Great place to work
Customer Relationship Manager (Former Employee) –  Dublin, Ireland20 August 2014
I found BT a great place to work but had advanced as far as I could in the role and needed more of a challenge.
Pros
Working environment
Cons
No further advancement
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3.0
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Good people make the place
Business Analysis & Planning – Solutions (Current Employee) –  Dublin, D13 May 2014
-They give you space to innovate dependent on team and manager as long as you provide your daily / weekly / monthly & yearly outputs (very understandable and completely necessary!)
-Flexible depending on manager but I have always had extremely good managers there
Pros
Space to innovate, Flexible, work from home
Cons
Long hours
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5.0
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BT Ireland Dublin
Billing/3rd Party Vendor Manager (Current Employee) –  Dublin Ireland5 February 2014
I have been with BT for nearly 10 years now. Entering as a rep on a helpdesk, moving on to diff roles, eventually managing that helpdesk and am now a contract manager on one of the larget contracts BT has.
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3.0
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Works Controller
Works Controller (Current Employee) –  Bt Ireland5 November 2013
I assist in the running of works control team

I deal with priority work / escalations which entailed re-scheduling of workloads at short notice with restricted resources and time constrains.

I answerall calls / e-mail requests from internal customer departments.

Project work – Worked closely with project management teams on numerous projects,
BOI and Broadband for Schools circuit rollouts, node consolidation project.


Hardest part of job is sourcing engineers at short notice

Most enjoying part of the job is seeing your project completed on time and seeing faults fixed on time
Pros
Team work
Cons
Long hours
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Overall rating

3.8
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