Wonderful staff but dreadful management
During my time in Capita I can honestly say that the whole place can be described in one word: Stagnant.
Progression is a foreign word, the pay is poor and the treatment of staff is dismissive at best and abusive at worst.
Management do not care one iota about their staff, and a more poorly run institution you can scarcely imagine. Being told that you're not able to go on a sick day if you don't tell them exactly what is wrong with you? What a joke. Screaming at people in the corridors for being 2 minutes late on a break? Absolutely terrible.
With all that being said, the fellow employees were wonderful. The community spirit of everyone helping their fellow worker was truly endearing. I'll never forget that side of being an employee here.
Free Coffee, Fabulous Co-Workers
Absolutely terrible management, unfair pay, no chance of progression.