I answer phones and take bookings from the general public and local businesses. I input the runs into the computer. I give out the work to drivers. I give drivers directions and taxi prices if needed. i give prices to people that ring looking for a price. I take airport bookings which you have to get right. The hardest part of my job is dealing with aggresive people and people that are drunk.
the girls that I work with are Great and I get to meet alot of different people