Carpetright Pay & benefits reviews: Store Manager
Store Manager24 reviews
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I have worked here for a long time and have seen many changes in this company. Progression is encouraged to a point but to reach upper management your face really needs to fit. In store colleagues feel more like family, but low staffing levels can take their toll on colleague relationships.
Long hours, undervalued staff
The company is not set up correctly and it’s current instore systems and warehouse systems are from the stone ages with no live actual stock data . The training program is always cut short by senior managers , the training itself does not detail the levels of time it takes for external contractors to fit the items there’s no team work between stores fitting centres are mostly a joke the basic store managers salary is £21k with 1% commissions sin 22 years of retail this company is bar the biggest joke going
Typical day can vary, hard to plan your day due to lack of staff. Learned allot about my self and my strengths went all over the region/country worked in many stores helped me to advance as a employee and as a person. Very thoughtful management very hands on, accessible and supportive. My managers praised and encouraged me to progress and I adopted this style very successfully when I became a manager. Lack of staff long hours working bank holidays, late nights, Christmas and new year holiday constantly shrinking and after 30yrs in the same business found it hard to maintain an interest and a work life balance. Success as a manager, mentor, salary and I made many life long friends only left due to 2 family members being seriously ill. I realized I needed to get a better life work balance.
The typical story of a big company that doesnt really know what its doing. Theres a lot of winging it, stealing from customers, lying to customers and nobody who can give you factual advice or set in stone policies and procedures, you simply do not have the right tools or clear procedures at your disposal to solve complaints without lying or manipulating stock. It comes across as the company want you to do this, but quite obviously wont admit that. If youre happy to manipulate stock, and do pretty much everything in a dodgy and unprofessional manner then its a great place to work. There is no Black and white within this company. The money is good for a store manager, but if you need black and white or clear structured policies/ procedures and even a clear conscience, then this isnt for you.
The company itself is an absolute shambles
Can be hard work at times but commission rates make it all worth while and bonus schemes are also good, always room for overtime however Christmas opening hours are a bit annoying but what do you expect if you get a job in retail!?
progession is quite easily achieved
basic wage is low
the hardest part of the job was promotional changes which happened monthly management seemed to changing fairly frequently everyone i worked with were helpful but competitive as commission makes your salary up
friendly working enviroment
promotion changes and competitive sales
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