Carphone Warehouse Employee Reviews

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3.0
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Ok
Sales Consultant (Former Employee) –  Limerick10 October 2018
Worked with great people, however the store was in a bad situation and management rolled the excrement downhill, i need more characters to fill this piece.
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3.0
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Fun place
SALES ASSISTANT (Former Employee) –  Killarney, County Kerry13 August 2018
Very commission based work . Need to be good with phones and technology. Clear phone voice needed as you will spend a lot of time on phone to phone companies
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3.0
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long hours low wage
Senior Sales Consultant (Former Employee) –  Blackpool, County Cork19 July 2018
I really enjoyed the job itself, engaging with customers and selling but the hours were less than ideal there pay is minimal and they like to keep adding the responsibility and targets with out rewarding efficiently
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5.0
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Grand company
Sales Consultant (Current Employee) –  Dublin16 April 2018
A good company to work for overall, lots of pleasant people to work with but salary and commission has been lagging behind competitors somewhat recently. Seems to be a company on the up however with many new streamlined processes implemented.
Pros
Almost always more than enough staff working so as to never be to busy
Cons
Can be difficult to deal with people in head office to get issues resolved
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3.0
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Fun place
Retail Sales Consultant (Former Employee) –  Kilkenny Town, County Kilkenny13 March 2018
A nice work environment with simple achievable monthly targets.

No real advancement options and the pay could be better for the quality of work need doing.
Pros
flexible hours
Cons
advancement and pay
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3.0
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Busy working eviorment
Senior Sales Consultant (Current Employee) –  Dublin2 October 2017
Carphone warehouse is a fast paced busy working environment.
Driven by customer satisfaction and sales.
The staff and colleagues are nice from the store managers down to the cleaners.
I like working there but currently I am looking for a 9am to 5 or 6 pm job.
Pros
Commsission
Cons
Working every weekend and mid week
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1.0
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Life-sucking and dead-end
Online Administrator (Current Employee) –  Dublin7 August 2017
Initially it seems like a great place to work, but after some time in it, it's effects on mental health alone are shocking. Anyone above a certain paygrade doesn't understand how it is for the people at the bottom
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2.0
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Poor management
Sales Consultant (Current Employee) –  Ireland10 July 2017
Carphone Warehouse has potential to be a good company to work for however due to poor management and bullying within the company I wouldn't really recommend anyone applying.. There is absolutely no progression in the company, you do not receive any sort of praise or feedback for good work done and you're constantly called and messaged on days off. It also can be extremely boring as there are a lot of quiet days. All the systems need a massive update and management need to start looking after there staff as the turnover is phenomenon.
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4.0
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Management
Assistant Manager (Current Employee) –  Blachardstown Retail park10 July 2017
Carphone warehouse what learned how to manage sales and achieve the target.Last 2 years my branch finish top 20 stores in Ireland and uk. Company Balance score card store finish top ranking in 2016-2017.
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5.0
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Fun working enviornment
Store Manager (Current Employee) –  Dublin13 January 2017
The company itself is a very fun and exciting environment to work in. The reward structure and staff incentives are really well structured and laid out to challenge the seller but also to encourage them. The management side of things and the support available within the company is by far the best from all the jobs i had
Pros
Staff discounts, Incentives and commission
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3.0
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Quite a good place
Customer Consultant (Former Employee) –  Ireland8 October 2016
Great people to work with and a job that's ever challenging and changing so always something new to like and learn.Some management area manager upwards can be tough to deal with and ride( treat people like robots rather than people) but most people are great.progression is very possible, just ask and I find they will do their best to point you in the right direction.Unrealistic targets at times but mostly ok.The fact they make employees sell insurance with approximately 40% of handset sold is a joke especially at an up to €17 per month cost.Accessories are great and different ....when they have them in stock.still for a bit of fun and learning and a decent pay package for newbies as well it's worth a go
Pros
good pay, secure job, fun place mostly, always a new challenge
Cons
stock shortages, some difficult management, unrealsitc targets
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5.0
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great place
Sales Consultant (Current Employee) –  Galway Bay, County Galway13 May 2016
really friendly atmosphere,full training on the job given,challenging every day.working at own incitiative,rewarding work place.
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3.0
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Great place for customer Service
Branch Manager (Former Employee) –  Dublin North, County Dublin26 January 2016
Everyday is a challenging day as as we deal with customers from different walks of life
Good and dynamic place to work.
Great management. The structure changes very often
Pros
Discounted products
Cons
No progression plans
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4.0
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Great team members fun environments
Team Leader (Current Employee) –  Carrickmines, Dublin 1825 September 2015
Excellent company to work for, with man sales targets with great incentives. Staff and teams are amazing, and the stores I have worked in I had made lifelong friends.
Pros
Team members
Cons
Hours and days off
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4.0
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Friendly and fun environment to work in!!
Sales Rep (Current Employee) –  Letterkenny20 July 2014
Carphone Warehouse has been a constant learning curb, dealing with customers on a daily basis......with constant new products and contracts coming in, its an interesting place to work as you are constantly having to update your knowledge.....coupled with the fact that you have to be constantly dealing with the public......the hardest part would be when you have a difficult customer who will not accept what you are trying to do for them......its a case of keeping a stiff upper lip at all times, keeping in mind that the customer is always right.....the most enjoyable part of the job is the great people you have working side by side with you, you are part of a team and look out for each other at all times.....
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3.0
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fun place while i was workin here i am not now i am in o2
Sales Consultant (Former Employee) –  Dublin24 July 2013
Typical day was the sales process in the shop and looking after customers on a day to day basic also taking delivery's and doing the cash or the shop.
Cons
long hours and expected to work more then rostered for.
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5.0
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Fun and exciting
Sales Consultant (Former Employee) –  Cork, C19 June 2013
Such a brilliant company to work for. Great staff, can honestly say I love my job there. Never a day I dread going to work.
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Overall rating

3.6
Based on 731 reviews
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3.5Work/Life Balance
3.5Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.5Culture