CarTrawler
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CarTrawler Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative2 reviews
Location
Ireland2 reviews
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Found 2 reviews matching the search
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1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Business model based on high turnover
Extremely high turnover. Management focus on attracting new staff instead of maintaining current employees. Language speakers have a higher workload and are not compensated for this. You will regret it if you join Cartrawler and speak a foreign language. The majority of top management have left over the last 6 months which is a clear sign there are problems. Agents are micro managed like children and get pulled aside if they spent too long on a toilet break
Pros
They higher very skilled and capable staff
Cons
Staff are very disatsified so they leave
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1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Bad company to work for
Poor salary for the amount of work you will have to do. Your job won't be appreciate. They will lie to you from the moment you will have your interview. No progression in the company. You won't be treat like a human, you will be a robot and only thing will matter will be the number of work done. Special treatment if you are related with people within the company.
Pros
None
Cons
Everything. Hours. Overloaded with duties, salary and no benefits
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