CarTrawler
Get weekly updates, new jobs, and reviews

CarTrawler Management reviews

Job Title
All
Location
Ireland21 reviews
Found 7 reviews matching the search
See all 25 reviews
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
I worked in the very busy CCE dept. dealing with very demanding and challenging customers.
I learned a lot about the art of patience and how to be a better communicator.

The management changed a lot while I was there and change is good and needed in such an environment.
The culture overall of the company is generally good but can always be improved IF management take on board all staff suggestions and implement them.

The most difficult part of the job was the ongoing and constant IT and technical issues and overcoming very difficult conversations with upset and irate customers.

Generally most of the people I worked with made it a bearable and at times very pleasant place to work.
Pros
Free Health cover after 6 months
Cons
Very long working days and repetitive boring work
Was this review helpful?
2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Cartrawler has some of the best Tech qualified personal available in Ireland. Sadly though on the customer front there is a lack of understanding and resources to stem the 30% contact rate and 60% attrition rate.
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Extremely high turnover. Management focus on attracting new staff instead of maintaining current employees. Language speakers have a higher workload and are not compensated for this. You will regret it if you join Cartrawler and speak a foreign language. The majority of top management have left over the last 6 months which is a clear sign there are problems. Agents are micro managed like children and get pulled aside if they spent too long on a toilet break
Pros
They higher very skilled and capable staff
Cons
Staff are very disatsified so they leave
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Poor salary for the amount of work you will have to do. Your job won't be appreciate. They will lie to you from the moment you will have your interview. No progression in the company. You won't be treat like a human, you will be a robot and only thing will matter will be the number of work done. Special treatment if you are related with people within the company.
Pros
None
Cons
Everything. Hours. Overloaded with duties, salary and no benefits
Was this review helpful?
Rate your recent company
Share your experience to help others
3.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
There is a good work life balance and a good management of the work flow that is expected from developers. So long hours in the evening are not demanded.

However rewards are limited, with salary and progression below industry standards.
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Over the last 12 months I have really seen a lack of any real guidance or plan in a number of departments. Departments have gone through multiple structure changes and people have been let o without warning or explanation to those left behind. This created a tense and unfriendly atmosphere with no real team morale. People were asked to completely change roles at the whim of management and did not receive any clear indications to what their goals or targets were and got no proper training in these new roles.
Pros
The people for the most part are sound
Cons
lack of leadership, lack of advancement, very poor benefits, below average pay
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
Me ha gustado mucho esta experiencia por el sentido de inclusion e integración de la empresa. Los empleados participaban en la toma de desiciones. El ambiente de trabajo era solidario y con amplio sentido de cooperación. El aprendizaje mas valioso obtenido se basa en técnicas de venta y de satisfacción al cliente.
Was this review helpful?
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at CarTrawler?
See more CarTrawler reviews
You may want to try: