Staff are under trained, ideas are ignored. Company is sold to you as a family environment its not they breed an atmosphere of fear from OPs Managers. They push staff around and out when suits. Theres no-one to turn to when theres problems. Questions are answered with questions. As a store manager i was asked to more or less bully staff by my OPs manager, these issues were raised to higher Management and ignored. No over time pay for managers, expected to work long hours, days off are non existent unless you turn your phone off. AVOID. LOW pay grade.