A typical work day would consist of cold calling of link to plan construction sites, Follow up on appointments to customers and on quotations also. Organise debt collections with customers and if needed I would sometimes have to help out on the sales counter.The best part of the day is when a deal is nailed and the buzz is great.The downside was the lack of interest in some co.workers in printing wrong sales dockets,delivering wrong material, lack of urgency in trying to rectify a issue and no strong shop leadership. Management had little vision in changing with the times
free lunches, car and phone
long hours always being able to be contacted by customer even at weekends.
Grafton Merchanting is an amazing company to work for. I worked in head office and I can say that all the staff are amazing. I was always enjoying coming into work. It is also in terms of how the company is ran one of the best I've ever worked at.
typical day included - reviewing the previous cash till takings, balancing the report and entering the takings on Accustar package. Reviewing the previous days credit card takings and reconciling to the bank. Reviewing the Debtors ledger - Calling customers for payment - a new call or following up on payments. Dealing with customer queries at the counter on overcharges/returns etc. Dealing with credit limits on those larger accounts i.e. local builders/plumbers/carpenters. Working closely with our Sales Rep/Branch Manager and head office credit contol on extending credit limits or whatever the issue may be. Preparing the bank lodgement. Assisting the sales counter on queries/or typing sales notices for them. General admin duties.
Hours were good. The job was local to my home, I enjoyed working with the customers, enjoyed working with our sales rep on achieving monthly targets
Unable to facilitate customers due to head office controls.