Citi Employee Reviews

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1.0
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No work and life balance - Pressurized Work environment
Customer Service (Trade Analyst) (Former Employee) –  Dublin12 August 2019
The pressurized Work environment
There are many times you are pressurized with work, working overtime with no pay, micromanagement.
Negative work environment
But the good thing is that you learn from each other and gain a considerable amount of knowledge
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5.0
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ambiente lavorativo molto entusiasta e dinamico
Costumer specialist italian-spanish-english (Former Employee) –  County Dublin8 June 2019
optima azienda dove crescere profesional e personalmente
Pros
stipendio e flessibilità
Cons
intensità del lavoro
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5.0
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Pressurized Work environment
Risk Operation Analyst (Former Employee) –  Dublin2 May 2019
The people are wonderful to work with, there are many times you are pressurized with work, working overtime with no pay, favoritism in the part of the management.
But the good thing is that you learn from each other and gain considerable amount of knowledge.
Pros
Team work
Cons
Management
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1.0
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Good place to get experience
Risk and AML Analyst (Current Employee) –  Dublin23 April 2019
The job and the role itself give you the experience and exposure to move onto a much better role and work environment. or if you want to be micro-managed in a very patronising way this may just be the right place for you
Pros
none
Cons
rude managers
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4.0
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Une grande experience
Gestion des requêtes de grands comptes clients (Former Employee) –  Dublin19 February 2019
Beaucoup d'avantages pour les employés mais aussi une grande pression de travail.
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2.0
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Difficult to Advance
Agency and Trust (Current Employee) –  Dublin11 February 2019
It is only possible to get a promotion if a role becomes available. No clear career progression. The tech that my Department uses is very old and tends to go down numerous times a month. Management is poor, they are subject matter experts but have no talent in managing people.
Pros
Salary is good
Cons
No clear road map for career progression. Poor managers
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4.0
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Very open atmosphere
SENIOR PROJECT MANAGER (Current Employee) –  Dublin IFSC30 January 2019
Nice place to work and they actually promote remote working. In general a good place to work. Plenty of education opportunities. Central Dublin located.
Pros
Remote working, Central Dublin located
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4.0
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Committed to Diversity and Global Mobility
Assistant Vice President (Current Employee) –  South Dublin, County Dublin24 December 2018
Citi has consistently demonstarted its commitment to Diversity and Global Mobility which speaks volumes about its culture and management.

In a global role it gave me opportunity to work with seniors across functions and business at relatively junior level.
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5.0
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Productive and fun place to work
Client Relationship Manager (Current Employee) –  Dublin, Ireland14 December 2018
Offers a wide range of products
Diverse people
Provides lots of avenue for career growth
Great in innovation
There is opportunity for mentorship and different programmes targeted at assisting staffs
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5.0
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very relaxed company
Dublin______ Data Analyst(Contract) (Former Employee) –  Dublin, IE11 December 2018
a typical day is come in the morning and have a coffee. we would have a meeting at 10. then start on the daily report tasks and then the daily sql requests
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5.0
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Nice and a true multicultural environment
Income Analyst (Former Employee) –  Dublin26 September 2018
Great place to work with lot of multinationals. The salary and other benefits are very satisfactory, but the growth can be slow at times. The team is well set up and will help in difficult circumstances.
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5.0
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Intern
Full-time Intern (Former Employee) –  Dublin9 September 2018
As an intern, my duties included preparing documents such as spreadsheets and composing powerpoints for my team and manager. I also helped in taking minutes of meetings and calculate statistics for reports.
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3.0
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Average
Global Client Experience (Current Employee) –  Dublin23 May 2018
Is good place too work with many opportunities. The salaries are average. However the work life balance program is not fully optimized and more flexibility could be provided.
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5.0
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Citibank
Customer Service Specialist (Current Employee) –  Dublin30 April 2018
Customer queries resolution over the phone or email. Metrics and statistics review and share with senior management. Project lead and escalations management. Learned people management, vendor management and project management skills.
Multicultural environment.
Hardest part of the job: timely escalation and tight deadlines and cut offs.
Most enjoyable part: Project management and lead.
Pros
Varied job
Cons
Understaffed
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4.0
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Big Organisation
Trade Service Executive (Former Employee) –  Dublin4 April 2018
Citi is a good place to start and grow your career, however it is a big organisation and it is possible to get lost in the amount of people that work there.
Work/Life balance, salary and benefits wildly change from position to position.
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4.0
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Great benefits, no work life balance
Customer Service Representative (Former Employee) –  Dublin26 February 2018
Great place to work but when it comes to work / life balance, its pretty much non existent. Will suit if you are career focused as they will assist with courses and training but no option for part time, job share or flexi hours.
Pros
Build a great career
Cons
Not flexible regarding hours, part time etc.
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5.0
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Bon environnement de travail
Service d'investissement du fond OMGIS (Former Employee) –  Dublin, Irelande11 February 2018
Bonne équipe et bonne ambiance de travail.
Management au top avec beaucoup de soutient pour évoluer dans la société.
Cons
Repas sur place assez cher
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5.0
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International Banking
Director Investor Services (Former Employee) –  Dublin9 October 2017
Great place to work and in a wonderful environment, role was regional and the travel was an excellent component as opened lots of opportunities. Exposure to a lot of diverse international institutions across EMEA and worked with some fantastic people both inside and outside of Citi
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2.0
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productive
Client Services (Former Employee) –  Dublin31 August 2017
Very demanding place to work with high volume of work. Training provided does not always gets you prepared for the actual work requirements. Lots of opportunities for further developments
Pros
Great opportunities for development. Very good canteen !
Cons
stressfull
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3.0
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productive and fun work, good team
REPRESENTATIVE COSTUMER SERVICE (Former Employee) –  Dublin30 August 2017
I receive around 35-40 calls per day and send 15-20 emails
Every day I learn something new regarding payments. We use so many methods of payment, like SEPA, WIRE, ACH, CHECK, WESTER UNION.
The workplace is okay, may be a litte bit old.
The hardest part of the job is when we have the new campaign and we have to provided the proof of life. If a pensioner does not fill out the form they wont receive the payment. Then, many clients are concerned about not being able to receive their payment.
The most enjoyable part of the job is the team. We are really friends. When I go to work I have fun, and I think this is so important!
Pros
good co-workers
Cons
8h per day (monday to friday)
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Overall rating

3.9
Based on 16,465 reviews
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3.8Work/Life Balance
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