Clarion Hotel by Choice Hotels Employee Reviews
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Not the best place to work. Managers sucked and the establishment was kinda gross. I worked in the Ramsey tavern to be a bartender and was refused any kind of training behind the bar. The customers were entitled and rude and the Manager wouldn’t let me work any tables either. The cooks were cool, and some of the janitors were cool but clearly everyone there hated their job.
Some of the banquet staff was cool and the guys that helped out with setting up.
No breaks, no business
Used to be great when it was a different hotel, switched to Clarion and the owners didn't know what they were doing. They fired every seasoned manager so we all did our best to pick up the slack, without the help or acknowledgement of the new owners. We were underpaid, overworked, and told to hide certain things from guests, such as bed bugs, no hot water, heating/cooling issues in rooms and told to sell them anyway until someone complains..then we were the ones to deal with that too. At least it showed me what to notice when it comes to booking a hotel personally.
Coworkers were nice, tried hard
Owners, cheap, filthy, no work/life balance
Training module was very helpful. The owners treat their employees with kindness and respect. I learned quite a lot of accounting skills and proper procedure of auditing. The company has great friends and family benefits.
Use of the Gym and sauna for free
Healthcare is expensive
I came in as a housekeeper, was promoted to inspector and then asked to train at the front desk. I have always appreciated the opportunities they gave me. And now I live in another state and actually have become a hotel GM. If it weren’t for the kind management who took a chance on me I wouldn’t be where I am today. At the Clarion I worked with good people who worked hard everyday and the company fed us lunch everyday -which not only feeds the body but feeds team spirit. Thank you Clarion!!!
Growth opportunities, good management, free lunch
Was not allowed to sit while working shift at the front desk
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The general place had a weird vibe to it, everyone was nice but it seemed like a cover-up for everything there being under-the-table, and I didn’t even know what position each staff member had, nor was I given a schedule. AT ALL. People were extremely difficult to get into contact with and when I was able to do so, I was asked to come in an hour beforehand. Unprofessional.
Seemed to have a flexible schedule but I wouldn’t know.
Literally everything else.
I have worked at this hotel for over 7 years. The property has undergone three brand name changed during that time and had 3 different owners. I have had close to a dozen GMs and probably trained over 50 new hires. Turnover is high but this is normal for the hospitality business. I liked the job and did it well so they kept me throughout all the changes. Clarion is the best of the three brands I worked under. They offer health care, even though it isn't that great and once you pay the monthly fee half your paycheck will be gone, at least It's offered. They give raises (other two brands did not) even though my last raise was 25¢. Nevertheless, I enjoyed the work life balance and low stress environment and because my spouse is the bread winner I just needed a job to pay my personal bills. Frontdesk work is good for a bit but not as a career if you're looking to climb any metaphorical ladders.
Great GM, healthcare options, Pto, sick leave, low stress environment (most of the time).
Work all holidays & weekends, schedule can vary wildly, high turnover (same as any average hotel).
Just like all franchises every place is different, but my managers were always fair but expected honesty and commitment to showing up in return. Hotel desk work is not hard, and there's often downtime, so take time to ask questions if you don't understand. Choice Hotels has an extensive training library so you have plenty of resources. Show up for your shift--too many people just no show and expect understanding. And lastly, sign people up for the rewards program!! You get points in your own employee Choice Hotels account for every sign up, and they quickly build up into 25 dollar gift cards if you ask everyone to sign up. I was paying for my groceries all summer with those gift cards.
management, employee signup bonuses
downtime and dealing with customers, but you'd have that anywhere
The management are great people to work with and to work for. The hours vary depending on the job and the events occurring but nevertheless if have an emergency occurring in your life there will always be a way for time off. To be continued...
Meeting different people was the only good thing about this place.... They just dont care about their employees
Not a company that you can grow with. Not Professional at all. There is much room for improvement. If they treated the people that keeps their hotel running better and paid them more they would be a better business..
The manager at the time was hiring me for an executive position and never even gave me the things I need to even be in the position then later denied me for the position I was hired for. I moved to a much bigger hotel company and gained the position and the necessary tools to be an executive.
Bad environment to work in