Everything was nice at the start. But then after a while the lead staffs started to bully. They would criticise my errors in front of customers embarrasing me on many occasions. Instead of making sales i was told to clean all the shelves in the store then I would be asked why I didnt make much sales during the day/week.
They treated me badly and my colleauges even noticed it. The pay was really good but they cared more for sales than the workers. One time I had stomach cramps and was told to come and work anyways and I could not work to my best that day. I asked for Sunday's off but they stopped after 3 weeks and continuosly gave me Sunday's although I specifically requested Sunday's off. It wasn't the best work environment because you would be told off if your not seen being busy even if there were no customers and the area was tidy.
Management are a disgrace. Bully several staff and get away with it. Store and assistant manager do nothing and rely on supervisors to do all the work for them. Area manager is well aware of how staff are treated by management and ignores it.
Subject to bullying, expected to start early and stay late (unpaid) treated horribly.
A great place to work which invests so much time and effort into training. Not just training their new staff but also seasoned members who have been there for years will all get refreshers. It's a great environment.
A typical day at work was busy but fun! Everyone who worked in Clarks Dundrum were friendly and helpful. I learned many things, but I mainly got to improve on my customer service skills. I learned how to measure children's feet correctly and in a professional manner. The hardest part of the job was dealing with unfriendly customers but the most enjoyable was dealing with all the friendly customers!
My job mainly included approaching customers and assessing their needs in a competitive and fast paced environment.
I have gained a lot of knowledge about customer care and how to overcome objections.
I thouroughly enjoyed working as part of a team but can also act on my own initiative
I worked for Clarks for almost a year.
I found them to be quite unprofessional in many ways.
They would make workers start about 15 minutes early for their start up meetings and up to 30 minutes after their shift and not receive any pay or incentives for working extra.
The would also try to include staff meetings (groups or individuals outside of working hours) to suit themselves.
It was the first time I had seen this kind of system in a job which is unethical and unfair.
I found them to be very unhelpful at times with hours. There was a couple of times I asked to start earlier so that I could finish earlier to tend to matters at home which would have made no difference whatsoever to the business however they were unhelpful and only wanted to suit themselves.
The management were particularly bad, the store manager worked only 20 hours per week where as the assistant manager worked 6 to 7 days most weeks and ran the shop while the store manager had trouble with simple tasks while the assistant was out.
On a couple of occasions another employee with whom i worked with had been screamed at, abused, given no help when needed, shouted at and on one occasion a manager threw a shoe out at them out of anger.
The list could go on but I highly recommend avoiding working for the company.
Or not buying their highly overpriced products.
i loved being employed by clarks wonderful cooperative people and helped me every step to improve my sales and enjoy my time the only thing i had a problem with was my working hours i got on average 12 hours a week if that maximum i have gotten was 20 and that was a once off and each shift was late night or evening which ruined any chance of a social life over summer
Clarks is a traditional company which focus on everyday targets. They have what they call a start p meeting every start of shift which is good to motivate and get the people who are starting on the day update on how the day has been or is going to look like. They also focus on delivering excellent costumer service and treating every costumer as a VIP.
Was my first job, was a great job, learned a lot
about the shoe industry and shelf and stock management
The team are a fantastic bunch to learn from and work with.
Thought me how to use a till and a lot more
I was a shoe sales assistant,I was part of the team in the adult's section of the store. I basically had to sell as many shoes as I possible could to each person. I think hardest part of my job was actually,I had to sell as least two pairs of shoes to every customer and then I had to fill out a sheet,basically stating how much I put into store and how much I made.
All the other co-workers were so friendly and really helpful. It was like a little family,just looking out for each other.
I learnt so much from the other co-workers and from different customers coming into the store. I honestly can say my memory has improved,just from remembering what shoes sizes and makes of shoes. I also learned to really sell the shoe to the customer and any other product that we sold in store,don't push too much but make they leave the store with something.
My most enjoyable part of working there was getting the experience from the store. I've never worked in a busy shoe store before so it was a great experience to get.