3.4 out of 5 stars.
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Concentrix Careers and Employment

About the company

  • CEO
    Chris Caldwell
    approve of Chris Caldwell's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    €856m to €4bn (EUR)
  • Industry
    Information Technology Support Services
  • Headquarters
    Concentrix 39899 Balentine Dr. Ste 235 Newark, CA 94560
  • Link
    Concentrix website
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11 jobs


Salary estimated from 227 employees, users, and past and present job advertisements on Indeed.

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Rating overview

Rating is calculated based on 28.8K reviews and is evolving.



Customer Service Representative in Swords, County Dublin
on 3 July 2022
pay is terrible, alot of stress
Pay is minimum but bonus makes up for it many work bank hols etc to get more wages. Job is highly focused on stats. Managers depending who u get can b very good supportive as long as u meet them half way. Offers permanent work but must b able to take constant abuse from customers. Very hard to rise up but again pay is one thing that needs to b improved staff turnover very high
Customer Assistant in Ireland
on 28 July 2022
Management Not Fit for Purpose
Where do I start? The incompetent team leader? Random payroll deductions without reason? No responses when you need them? Being told you expect too much by your own manager when they can’t even do the basics?You name it. Expect gaslighting from management and for them to make you feel bad for anything and everything starting with asking from help to needing time off. They will make sure whatever request it is that you have, it is certainly too much for them to handle.If you had an error in one payslip, it’ll happen again and again, and yet the problem has still not been resolved.If you take your life seriously enough and want to be able to pay your necessities and actually enjoy life, this is not the place.Minimal training with expectations to surpass an impossible target which the public set for you by the way (customer reviews). If you ever get a bonus, you most likely won’t.
Team Leader in Sandyford, County Dublin
on 27 June 2022
Great employer, great workplace!
I love working here, so supportive and really look after their staff. I have advanced in the company since I started working here, they promote from within and are always available should any issues arise. Office has a great atmosphere and it's nice to feel so at ease in the workplace.
Customer Service Representative in Tralee, County Kerry
on 12 June 2022
Mess of a company
Would not recommend this job, no benefits and pay is dependent on what they feel like paying even if you've worked the hours. Nobody knows what's going on and you get no numbers for management ,HR or payroll. The job role says customer service but it is actually sales. They also don't give you any training for this as the job description is customer service. If you have any problems good luck trying to get a number for someone in HR.
Customer Service Representative in Swords, County Dublin
on 8 June 2022
I was their for a year and honestly it was good. i apply for many role that was opened in the company but never got it. After a year i felt i ad to leave because the company did show much love. Overall good place to work when only starting to build your CV.

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Questions and answers

People have asked 35 questions about working at Concentrix. See the answers, explore popular topics and discover unique insights from Concentrix employees.

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Interview insights

Insights from 196 Indeed users who have interviewed with Concentrix within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

When can you start? Do you mind working very hard for no recognition and poor wages?

Shared on 25 August 2019

Interview is so basic even a monkey could do it. They will hire you no matter what out of desperation

Shared on 17 May 2019

What makes you good for this role?

Shared on 4 February 2019

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