When can you start?
Do you mind working very hard for no recognition and poor wages?
Interview is so basic even a monkey could do it. They will hire you no matter what out of desperation
Answered - Technical Support and Customer Care (Former Employee) - Dublin
What makes you good for this role?
Answered - Call Centre Agent (Former Employee) - Swords, County Dublin
The first manager asks about your experience and tries to get a feel for who you are as a person and why you want to work for Convergys. The second manager holds a role play with you where they pretend to be a customer and you have to play the role of an agent trying to fix the issue they're experiencing
Answered - BT Associate Trainer (Current Employee) - Swords, County Dublin