Conrad Hotels & Resorts Employee Reviews

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Good branding but no team spirit
Housekeeping (Current Employee) –  Orchard19 June 2018
In front of management team members pretend to have team work. Under the table, they are agruementative and pin pointing others mistakes. Complaining to your boss on what you shortfall and playing politics. Not a good job environment. Benefits wise are not as good as Uol listing hotels. Here is only partial health benefits and insurance, uol listing hotels provide full medical coverage. Salary is very little but workload like crazy. If you don't want to sink in depression, don't apply. You won't have work life balance.
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Overworked and under paid
Cook (Current Employee) –  Fort Lauderdale, FL18 March 2018
I’ve worked for Hilton for a couple years now, this property is the worst. The pay is horrible for the amount of work they expect out of you. There is no loyalty for team members who have put in most of the work to open this hotel, which by the way is falling apart, it’s a new hotel but in a old building. Hilton made a bad choice with buying this building. This hotel is understaffed simply because the pay is too low. The turnover rate for employees is high for a place that just opened. Look somewhere else, you will want to pull out your hair by week two.
Pros
Hilton Benefits
Cons
Low pay and understaffed
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Fun place to work
Food Services Worker (Former Employee) –  Miami, FL20 February 2018
Good place to work.
Good tips, poor supervisors, good managers.
Non balance between life and work
Parking is expensive, recommend to use the train if you don't live close.
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Condescending and rude.
I am a Professional Security Officer. (Former Employee) –  Fort Lauderdale, FL3 February 2018
If you are qualified and experienced...
this is not the place for you.
I was led to believe that the whole idea
of hospitality was to be gracious and
when required a problem solver.
The G.M. herself lacked these qualities
and the Hotel would be better served .
without such rude behavior.
I have been a patron of the Hilton Hotel Group
for many years.
I was sadly disappointed by the overall attitude and unprofessionalism of the GM and
how she treats people.
How sad.
I personally will have to rethink when and
where I will stay when I utilize Hotel brands.
Not very HOSPITABLE.
Location: Fort Lauderdale, FL.
Pros
None
Cons
Condescending attitude. Not very interested in discussing experience and qualifications.
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Low wage high stress
Guest services (Former Employee) –  Fort Lauderdale, FL21 January 2018
Low wage with limited tools to offer guests what their paying for which was sad. Room service was not 24 hours as required as brand standard and quality was at best inconsistent.
Pros
Benefits
Cons
Wages
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restaurent
Manager (Former Employee) –  aney one6 January 2018
Custemor service ,areas cleaning ,quality and quantities every think is good best shales in over companey ..best in team work then comunication skils .prasentaction in food going on Custemor table..
Pros
free chiled snaks then welcome drink
Cons
short
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Low pay and under staffed
Guest service (Former Employee) –  Fort Lauderdale, FL2 January 2018
Pass on this one !!! Not ready for prime time, pay well under similar properties in the area and management only concerned with protecting themselves and the Hilton management contract. This Conrad will not be successful under this management philosophy, SAD
Pros
Hotel benefits
Cons
Pay and low staffing
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Muy buen trabajo
Representante de Servicio al Cliente (Former Employee) –  Punta del este, Uruguay30 May 2017
Es un trabajo muy bueno, una escuela en la cual aprendes muchas cosas sobre atencion al publico.
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Happy good relationship in work place
CCTV Operator (Current Employee) –  Manila9 November 2016
Its nice working there it is fun working with thyoe real people even in and out a happy and good working relationship is a treasure eve what you've been the whole day you can still smile
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Great Workplace for starting in Hospitality
Graduate Trainee in Bell service (Former Employee) –  Singapore23 October 2016
Typical of the day would be ensure and know events gonna happens and check in and out or long term storing in-house guests. taxi bookings.
I learnt to work with different people and be alerted about customer needs through observations. Learnt to communicated and being a team players and support team member in achieving the goals.
management does care about employees/ staff well being.
Friendly co-workers and willing to help and explain or giving training all the time.
Handling a large group checking in and out, especially cruise group.
The most enjoyable part is debriefing and lunch time - good foods for employees.
Pros
Great workplace for beginning and training
Cons
political in workplace, low salaries.
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Excellent job
Director of Business Development (Current Employee) –  القاهرة9 August 2016
Business Development looks after all revenue generating departments and supporting departments , this includes Sales, Marketing, Revenue Management, Reservations, PR and E-commerce, Conventions and Catering.

Diverse and large team is fun to work with

the company culture is well established and great system in place
Pros
Intl. hotel chain with defined system
Cons
No space for creativity
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loved this place best job ever
Housekeeper (Former Employee) –  Indianapolis, IN18 July 2016
I liked meeting new an famlus people coming to the hotel but the thing is if you talk to them you will be fired asap. so other then that it was a ok job
Pros
free lunch every day
Cons
long breaks
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Floor supervisor, Checking all guest room and handling staffs.
Housekeeping Supervisor (Current Employee) –  Dubai3 July 2016
How to present the room for guest, releasing rooms, handling guest complaint face to face.
Management is ok.
Co-works are kind, respective, helpful and great.
Facing different guest with different issue and solving it is the most enjoyable part.
Pros
Accomadation, Food and Transpotation.
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very busy in job and productive
Housekeeping Supervisor (Current Employee) –  Dubai15 May 2016
I'm happy working with Conrad Dubai, I learned various things from Conrad. helpful staff, colleague. No linens and amenities on the floor is hardest time in busy period. the enjoyable part is time passes very well.
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Opening
Executive Floor Manager Level of AFOM (Current Employee) –  Saudi Arabia23 January 2016
At Conrad hotel we are still at opening process the it gave me a very good experience about how to chose your team member, which type of training we suppose to provide it to the team members.

Also how to do the snagging how to create the operation plan.


Its an amazing period i learn so many interesting things .



Thanks.
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Overall rating

3.4
Based on 16 reviews
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Ratings by category

3.1Work/Life Balance
3.0Salary/Benefits
3.5Job Security/Advancement
3.1Management
3.7Culture