Conrad Hotels & Resorts Employee Reviews

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Quit after a week

Front of House Ambassador (Former Employee) – Fort Lauderdale, FL – 24 February 2018

I was a Front of House Ambassador and it was OK, not horrible. A lot of training and no control over your schedule. Also the women have to wear red heels (at least an inch) which is torture when standing for eight hours. It is also sexist to make women wear uncomfortable shoes. I just knew right away that it wasn't going to work, and I quit after a short time.

Pros

free lunch, hotel discounts

Cons

the shift hours, standing for eight hours

Was this review helpful?Yes 5 No 1Report

Good branding but no team spirit

Housekeeping (Current Employee) – Orchard – 19 June 2018

In front of management team members pretend to have team work. Under the table, they are agruementative and pin pointing others mistakes. Complaining to your boss on what you shortfall and playing politics. Not a good job environment. Benefits wise are not as good as Uol listing hotels. Here is only partial health benefits and insurance, uol listing hotels provide full medical coverage. Salary is very little but workload like crazy. If you don't want to sink in depression, don't apply. You won't have work life balance.

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Overworked and under paid

Cook (Current Employee) – Fort Lauderdale, FL – 18 March 2018

I’ve worked for Hilton for a couple years now, this property is the worst. The pay is horrible for the amount of work they expect out of you. There is no loyalty for team members who have put in most of the work to open this hotel, which by the way is falling apart, it’s a new hotel but in a old building. Hilton made a bad choice with buying this building. This hotel is understaffed simply because the pay is too low. The turnover rate for employees is high for a place that just opened. Look somewhere else, you will want to pull out your hair by week two.

Pros

Hilton Benefits

Cons

Low pay and understaffed

Was this review helpful?Yes 5 NoReport

Fun place to work

Food Services Worker (Former Employee) – Miami, FL – 20 February 2018

Good place to work.
Good tips, poor supervisors, good managers.
Non balance between life and work
Parking is expensive, recommend to use the train if you don't live close.

Was this review helpful?Yes 1 NoReport

Condescending and rude.

I am a Professional Security Officer. (Former Employee) – Fort Lauderdale, FL – 3 February 2018

If you are qualified and experienced...
this is not the place for you.
I was led to believe that the whole idea
of hospitality was to be gracious and
when required a problem solver.
The G.M. herself lacked these qualities
and the Hotel would be better served .
without such rude behavior.
I have been a patron of the Hilton Hotel Group
for many years.
I was sadly disappointed by the overall attitude and unprofessionalism of the GM and
how she treats people.
How sad.
I personally will have to rethink when and
where I will stay when I utilize Hotel brands.
Not very HOSPITABLE.
Location: Fort Lauderdale, FL.

Pros

None

Cons

Condescending attitude. Not very interested in discussing experience and qualifications.

Was this review helpful?Yes 4 NoReport

Low wage high stress

Guest services (Former Employee) – Fort Lauderdale, FL – 21 January 2018

Low wage with limited tools to offer guests what their paying for which was sad. Room service was not 24 hours as required as brand standard and quality was at best inconsistent.

Pros

Benefits

Cons

Wages

Was this review helpful?Yes 5 NoReport

restaurent

Manager (Former Employee) – aney one – 6 January 2018

Custemor service ,areas cleaning ,quality and quantities every think is good best shales in over companey ..best in team work then comunication skils .prasentaction in food going on Custemor table..

Pros

free chiled snaks then welcome drink

Cons

short

Was this review helpful?Yes 2 No 2Report

Low pay and under staffed

Guest service (Former Employee) – Fort Lauderdale, FL – 2 January 2018

Pass on this one !!! Not ready for prime time, pay well under similar properties in the area and management only concerned with protecting themselves and the Hilton management contract. This Conrad will not be successful under this management philosophy, SAD

Pros

Hotel benefits

Cons

Pay and low staffing

Was this review helpful?Yes 9 NoReport

Muy buen trabajo

Representante de Servicio al Cliente (Former Employee) – Punta del este, Uruguay – 30 May 2017

Es un trabajo muy bueno, una escuela en la cual aprendes muchas cosas sobre atencion al publico.

Was this review helpful?Yes 9 No 3Report

Happy good relationship in work place

CCTV Operator (Current Employee) – Manila – 9 November 2016

Its nice working there it is fun working with thyoe real people even in and out a happy and good working relationship is a treasure eve what you've been the whole day you can still smile

Was this review helpful?Yes 55 No 20Report

Great Workplace for starting in Hospitality

Graduate Trainee in Bell service (Former Employee) – Singapore – 23 October 2016

Typical of the day would be ensure and know events gonna happens and check in and out or long term storing in-house guests. taxi bookings.
I learnt to work with different people and be alerted about customer needs through observations. Learnt to communicated and being a team players and support team member in achieving the goals.
management does care about employees/ staff well being.
Friendly co-workers and willing to help and explain or giving training all the time.
Handling a large group checking in and out, especially cruise group.
The most enjoyable part is debriefing and lunch time - good foods for employees.

Pros

Great workplace for beginning and training

Cons

political in workplace, low salaries.

Was this review helpful?Yes 23 No 3Report

Excellent job

Director of Business Development (Current Employee) – القاهرة – 9 August 2016

Business Development looks after all revenue generating departments and supporting departments , this includes Sales, Marketing, Revenue Management, Reservations, PR and E-commerce, Conventions and Catering.

Diverse and large team is fun to work with

the company culture is well established and great system in place

Pros

Intl. hotel chain with defined system

Cons

No space for creativity

Was this review helpful?Yes 11 No 4Report

loved this place best job ever

Housekeeper (Former Employee) – Indianapolis, IN – 18 July 2016

I liked meeting new an famlus people coming to the hotel but the thing is if you talk to them you will be fired asap. so other then that it was a ok job

Pros

free lunch every day

Cons

long breaks

Was this review helpful?Yes 30 No 19Report

Floor supervisor, Checking all guest room and handling staffs.

Housekeeping Supervisor (Current Employee) – Dubai – 3 July 2016

How to present the room for guest, releasing rooms, handling guest complaint face to face.
Management is ok.
Co-works are kind, respective, helpful and great.
Facing different guest with different issue and solving it is the most enjoyable part.

Pros

Accomadation, Food and Transpotation.

Was this review helpful?Yes 51 NoReport

very busy in job and productive

Housekeeping Supervisor (Current Employee) – Dubai – 15 May 2016

I'm happy working with Conrad Dubai, I learned various things from Conrad. helpful staff, colleague. No linens and amenities on the floor is hardest time in busy period. the enjoyable part is time passes very well.

Was this review helpful?Yes 51 No 3Report

Opening

Executive Floor Manager Level of AFOM (Current Employee) – Saudi Arabia – 23 January 2016

At Conrad hotel we are still at opening process the it gave me a very good experience about how to chose your team member, which type of training we suppose to provide it to the team members.

Also how to do the snagging how to create the operation plan.

Its an amazing period i learn so many interesting things .

Thanks.

Was this review helpful?Yes 22 No 1Report

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