Conrad Hotels & Resorts
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Conrad Hotels & Resorts Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative1 review
Location
Ireland1 review
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5.0
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When I first began working in the Conrad there was no clear path for advancement in the organisation but now there are numerous ways of creating a good reputation as a great employee through formal recognition whether it comes from fellow workers, guests, completing Hilton University courses, seeing your own 'hotel improvement' ideas come to fruition or taking part in charity fundraisers and other corporate events. If one is really ambitious one may sign up for 'General Management' program, 'Financial Management program' or ' Human Resources program' which run over several years. Pay can be very low at first and you may even be expected to work for nothing, if you are an intern. As an intern, any work done over and above your 40 hour week will be unpaid and may stretch to an extra 20 hours!. At the other end of the scale if you have been with the company for a few years and earn a good hourly rate and are a part-time employee you will likely only be offered a few hours every other week as preference is given to newer employees who the hotel can get to work for little or no remuneration. However for the newbies, after a year, better pay and benefits start to kick in and some of the individual hotel and larger corporate benefits can be very enjoyable. All in all if you are young and ambitious and don't mind making some sacrifices earlier in your career then Conrad Hotel and Hilton Hotels, in general, are a great place to work and make progress in your career. Good luck!
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